Warranty Coordinator Job at Aplin (Regina)

Tecnico de Garantías

Location

Mexico , Guadalupe

Salary:

Not provided

Aptiv plc

Expiration Date

Until further notice

Requirements

Years of Relevant Experience: 3<5 yrs
Education Background: Bachelor's Degree
Languages : English – Customer language
Automotive experience preferable

Job Responsibility

Review warranty charge backs
Create yearly warranty performance metric
Coordinate customer Warranty returns analysis
Monthly data preparations Targets vs. actual
Coordinate internal warranty meetings
Create and follow up Warranty action list
Translate and categories customer warranty claims for internal use
Prepare customer Warranty trends for Aptiv quality management
Coordinate 8D reports/ 1-pager reports
Collect and analyze customer repair data

Fulltime

Customer Care Co-ordinator

Customer Care Co-ordinator role in Northampton, temporary contract with immediat...

Location

United Kingdom , Northampton

Salary:

13.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Ensure all contacts (calls, emails, online, Social Media) received are handled professionally and courteously, with all issues appropriately recorded
Coordinate with colleagues to ensure the department provides continual telephone cover throughout the working day
Arrange the inspection of remedial enquiries where necessary to agree valid warranty issues
Liaise between Site Management teams, Customer Care Operatives and external Sub-contractors to ensure all remedial works are completed efficiently, in accordance with the NHBC Buildmark Warranty and in line with the company's stated Service Level Agreements
Communicate with the Head of Customer Care to ensure all defects are dealt with by the appropriate personnel and in a cost effective manner

Job Responsibility

Ensure all contacts (calls, emails, online, Social Media) received are handled professionally and courteously, with all issues appropriately recorded
Coordinate with colleagues to ensure the department provides continual telephone cover throughout the working day
Arrange the inspection of remedial enquiries where necessary to agree valid warranty issues
Liaise between Site Management teams, Customer Care Operatives and external Sub-contractors to ensure all remedial works are completed efficiently, in accordance with the NHBC Buildmark Warranty and in line with the company's stated Service Level Agreements
Communicate with the Head of Customer Care to ensure all defects are dealt with by the appropriate personnel and in a cost effective manner

Fulltime

Junior Service Coordinator

Reporting to the Service Manager, as the Junior Service Coordinator, you provide...

Location

Canada , Edmonton

Salary:

Not provided

Empire Envelope Ltd.

Expiration Date

Until further notice

Requirements

High School Diploma, or equivalent
Minimum 3 years’ experience in construction, warranty coordination, or service administration (preferably in insulation/drywall/tape/texture trades)
Strong organizational and time management skills
Proficient in Microsoft Office programs (Outlook, Word, Excel, Teams, SharePoint and PowerPoint) and SupplyPro

Job Responsibility

Prioritizing, receiving and replying incoming service emails and create service work orders from emails and Supply Pro deficiency notes. (Inspections report)
Tracking progress and ensuring timely resolution of all construction claims
Communicate clearly with builders, and internal teams regarding timelines and expectations
Acting as the primary point of contact for construction inquiries
Providing professional and empathetic support to clients, ensuring a positive service experience
Performing Service schedule auditing, ensuring proper date entries, notes and overall accuracy and reporting information to appropriate Manager
Coordinating SupplyPro Management, including daily auditing of SupplyPro to ensure prompt communication from our clients and reporting information to appropriate Manager

What we offer

Competitive compensation and benefits package including RRSP matching
The opportunity to contribute to a growing organization with a strong reputation for excellence
A professional and collaborative work environment

Fulltime

Customer Quality Engineer

Support customers for all Quality related issues. Communicate questions from the...

Location

Hungary , Tatabanya

Salary:

Not provided

Aptiv plc

Expiration Date

Until further notice

Requirements

Engineer or Bachelor / Master Diploma in Engineering or Quality Management
3-5 years of relevant experience in Industry area / Automotive Quality
Experience in Customer cooperation / OEM
Advanced knowledge of quality tools such as: APQP, PPAP, FMEA, SPC, MSA, AIAG&VDA standards and Customer Specific Requirements
Proficiency in problem solving tools (3L5Why, 8D, Ishikawa, FTA)
Interpersonal skills: confident, communicative, evidence and risk based decision thinking, well time management and team worker
Fluent English
Proficiency in professional business presentations
Willingness to travelling
Ability to work with people from different departments / countries

Job Responsibility

Support customers for all Quality related issues
Communicate questions from the customer into the appropriate channels within Aptiv organization
Adapt a quality awareness to everyone who can affect the quality of our products/ process or system.
Work with fast response, preventive actions & continuous improvements Support New Model launch milestone activities related to Quality deliverable including Lesson learned ( prevention)
Assure compliance to APTIV Regulations & Policies Support warranty related issues.
Quality product & process audit at customer site and Aptiv plant.
Collect and analyze problems together with the Customer and take fast actions to solve problems and avoid a line disturbance due to quality reasons. Initiate communication and (if needed) meetings of involved parties to inform and define necessary actions. Initiate the containment activities (sort/rework) at customer with clear instructions from Aptiv Plant or product engineering.
Perform a risk assessment & feasibility study for reworks activities in sils & at Customer production lines.
Coordinate Quality Improvements activities at customer & verify the effectiveness of solutions with solid breakpoints.
Record, Report and Follow-up the facts & figures to share with the customers through appropriate problem solving tools

What we offer

Competitive compensation package
Learning, professional growth and development in a world recognized international environment
Access to internal & external training
Recognition for innovation and excellence.
Opportunities to give back to the community
Meaningful work that makes a difference in the world
You can grow at Aptiv. Aptiv provides an inclusive work environment where all individuals can grow and develop, regardless of gender, ethnicity or beliefs.
You can have an impact. Safety is a core Aptiv value
we want a safer world for us and our children, one with: Zero fatalities, Zero injuries, Zero accidents.
You have support. We ensure you have the resources and support you need to take care of your family and your physical and mental health with a competitive health insurance package.

Fulltime

Quality Engineer

Responsible for ensuring customer satisfaction by managing and resolving escalat...

Location

United States , Troy

Salary:

Not provided

Aptiv plc

Expiration Date

Until further notice

Requirements

Bachelor's degree in Engineering, Quality Management, or a related field (or equivalent experience)
Minimum of 5 years of experience in a customer-facing quality role, within the automotive industry with OEMs and Tier 1
Experience with warranty systems of the vehicle OEMs (Ford, GM, STLA, Nissan, BMW, Tesla etc.) is required
Strong knowledge of quality management systems (IATF 16949, ISO 9001) and customer-specific requirements
Proven experience in managing customer relationships and resolving warranty issues while striving for warranty costs reduction
Excellent problem-solving skills with a strong ability to perform root cause analysis and implement corrective actions
Critical thinking and data analysis skills
Strong communication, interpersonal, and negotiation skills to effectively interface with customers and internal teams, achieving the desired goals
Ability to prioritize tasks, manage multiple requirements, and deliver results in a fast-paced environment
Proficiency in quality-related software and tools (e.g., Minitab, statistical analysis software) and Microsoft Office Suite (Excel, PowerPoint, Word)

Job Responsibility

Serve as the senior point of contact for customer quality and warranty concerns, ensuring prompt response and resolution of issues
Be proficient and/or learn all customer portals and warranty procedures
Monitor and report customer quality and warranty performance metrics (e.g., PPM, customer scorecards, IPTV) and drive continuous improvement initiatives to meet and exceed customer expectations
Review warranty claims per customers' requirements to identify problems
Coordinate warranty returns and testing
Lead/participate in root cause analysis using problem solving tools
Oversee the preparation and submission of customer-required documentation, including 8D reports, and other quality deliverables
Work with engineering teams to define and implement design and/or manufacturing changes to fix quality and/or warranty issues
Provide technical support and guidance on warranty-related matters to internal teams and customers
Maintain accurate records of warranty claims, investigations, and resolutions

Fulltime

Dc materials handler - returns

Perform one or more warehouse duties such as the unloading, reboxing, or checkin...

Location

United States , Belleville

Salary:

Not provided

O'Reilly Auto Parts

Expiration Date

Until further notice

Requirements

Ability to read and match numerical and alphabetical characters quickly and accurately
Strong interpersonal, written and verbal communication skills
Basic computer skills
High school diploma or equivalent (GED)
Working knowledge of the automotive warehouse and/or store industry
Familiarity with automotive parts
Advanced computer skills
Fluency in multiple languages (Spanish is highly desired)

Job Responsibility

Unload various types of merchandise from Ozark route trucks and place them in the designated staging areas
Verify what is unloaded by matching the drivers manifest to the merchandise
Assist in the wrapping, loading, and shipping of outbound merchandise
Verify the store manifest, scan and inspect appropriate merchandise from a store’s return
Separate all return merchandise to the appropriate staging areas after scanning and process exceptions in the correct manner
Correctly sort and neatly stack all checked-in rebuilt core and rebuilt warranty into the designated areas
Follow proper procedures for staging, cut-offs, auditing, and preparing product for shipping
Sort and prepare new merchandise for shipment to proper zones
Maintain and rebox any new merchandise received
Maintain inventory and order boxes used for specific lines

What we offer

Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth

Fulltime

Dc materials handler - returns

Perform one or more warehouse duties such as the unloading, reboxing, or checkin...

Location

United States , Des Moines

Salary:

Not provided

O'Reilly Auto Parts

Expiration Date

Until further notice

Requirements

Ability to read and match numerical and alphabetical characters quickly and accurately
Strong interpersonal, written and verbal communication skills
Basic computer skills
High school diploma or equivalent (GED)
Working knowledge of the automotive warehouse and/or store industry
Familiarity with automotive parts
Advanced computer skills
Fluency in multiple languages (Spanish is highly desired)

Job Responsibility

Unload various types of merchandise from Ozark route trucks and place them in the designated staging areas
Verify what is unloaded by matching the drivers manifest to the merchandise
Assist in the wrapping, loading, and shipping of outbound merchandise
Verify the store manifest, scan and inspect appropriate merchandise from a store’s return
Separate all return merchandise to the appropriate staging areas after scanning and process exceptions in the correct manner
Correctly sort and neatly stack all checked-in rebuilt core and rebuilt warranty into the designated areas
Follow proper procedures for staging, cut-offs, auditing, and preparing product for shipping
Sort and prepare new merchandise for shipment to proper zones
Maintain and rebox any new merchandise received
Maintain inventory and order boxes used for specific lines

What we offer

Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth

Fulltime

Customer Service Manager

This contract to permanent position offers an opportunity to lead a collaborativ...

Location

United States , Rolling Meadows

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven ability to lead and manage a customer service team while fostering a positive and performance-driven environment
Strong collaboration skills with the ability to engage respectfully across teams and partners
Excellent organizational skills and attention to detail, with a knack for managing multiple priorities effectively
Demonstrated business acumen and analytical abilities to interpret and present data-driven insights
Experience implementing new systems, processes, or workflows to improve operational efficiency
Exceptional verbal and written communication skills to convey ideas clearly and professionally
Bachelor’s degree in Business, Communications, or a related field, or equivalent experience
Proficiency in CRM platforms, including Salesforce, with a background in customer account management and dispatch systems

Job Responsibility

Provide hands-on leadership to create a structured, supportive, and collaborative team culture focused on enhancing the customer experience
Supervise and develop a team of Customer Service Representatives and Parts & Shipping staff, ensuring accountability and effective teamwork
Oversee daily operations such as case management, workload distribution, and staff scheduling to maintain optimal service levels
Manage the entire Parts and Shipping function, including order processing, inventory coordination, fulfillment workflows, and warranty-related shipments
Drive process improvement initiatives to optimize order accuracy, shipping coordination, and customer satisfaction
Develop and maintain accurate standard operating procedures (SOPs) and training materials to ensure consistency across the team
Monitor and analyze performance metrics related to call handling, case resolution, and customer satisfaction scores to identify areas for improvement
Prepare and deliver reports on department performance, customer inquiries, and emerging trends to senior leadership
Collaborate with cross-functional teams to resolve customer issues, streamline processes, and support business growth
Lead training programs for new team members and existing staff, including onboarding, refresher courses, and job shadowing to enhance service quality

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Warranty Coordinator

Aplin

Location:
Canada , Regina

Category:
Office Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 21, 2026

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Job Description:

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Requirements:

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