Warranty Claims Specialist Job at Robert Half (Fort Wayne)

New

Customer Care Specialist

In this role, you will serve as a subject matter expert across our product lines...

Location

United States , Scottsdale

Salary:

Not provided

Dansons

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
post-secondary education preferred
1 – 3 years of experience in a customer service, call center, or customer-facing support role preferred
Demonstrated ability to communicate clearly and professionally in both verbal and written formats
Strong problem-solving and critical-thinking skills, especially in non-routine situations
Proven ability to show empathy, emotional intelligence, and patience when assisting customers
Experience using CRM systems, ticketing tools, or similar customer support platforms
Strong organizational and time-management skills with attention to detail
Ability to multitask, switch between communication channels, and remain adaptable in a fast-paced environment
Comfortable working as part of a team and independently while meeting performance expectations

Job Responsibility

Deliver professional, high-quality customer support using clear verbal and written communication
Actively listen to customer concerns, ask thoughtful questions, and acknowledge issues with empathy and professionalism
Investigate, troubleshoot, and resolve customer issues efficiently while balancing empathy with timely resolution
De-escalate difficult situations by remaining patient, composed, and solution-focused
Respond promptly and accurately to customer inquiries across phone, chat, email, and digital platforms
Document customer interactions, resolutions, and next steps accurately in CRM and support systems
Develop and maintain in-depth knowledge of WC Bradley grills, accessories, warranties, and related products
Explain technical product details in a clear, simple, and customer-friendly manner
Educate customers on proper product use, maintenance, and troubleshooting to prevent future issues
Use CRM, ticketing, and order management systems to process orders, replacements, and warranty claims accurately

Fulltime

Sales Operations Specialist

Sales Operations Specialist to ensure seamless order processing and deliver exce...

Location

United States , Lynn

Salary:

65000.00 - 80000.00 USD / Year

Beacon Hill

Expiration Date

Until further notice

Requirements

3+ years of experience in sales operations or account support
strong proficiency in Microsoft Office Suite
familiarity with ERP/CRM systems and EDI platforms
excellent communication and relationship-building skills
high attention to detail with the ability to manage multiple priorities
adaptability to thrive in dynamic, entrepreneurial settings

Job Responsibility

processing and monitoring sales orders with accuracy
coordinating onboarding for new accounts and ensuring compliance
managing EDI setup and troubleshooting issues
handling warranty claims and providing responsive customer support
generating reports and maintaining dashboards to inform business decisions
collaborating with cross-functional teams to optimize inventory, forecasting, and fulfillment
identifying opportunities for process improvement to enhance efficiency and customer experience

What we offer

hybrid flexibility
competitive compensation

Fulltime

Customer Service Specialist

Hunter Douglas is the world’s leading manufacturer of window coverings and a maj...

Location

Australia , Rydalmere

Salary:

Not provided

Hunter Douglas

Expiration Date

Until further notice

Requirements

Demonstrated experience in customer service or scheduling in a high-volume environment
Strong communication skills – both written and verbal
Able to remain calm and solutions-focused when handling complaints or issues
Highly organised with strong time management and multitasking abilities
Confident working independently and making scheduling decisions
Proficient in Microsoft Office
Understanding of manufacturing or technical product environments
Positive and collaborative team player who thrives under pressure

Job Responsibility

Plan and coordinate daily installer schedules for allocated states
Manage inbound service and scheduling calls, providing professional customer support
Handle warranty claims, complaint calls, and follow-up service appointments
Provide timely and accurate customer updates on order status, lead times, and job progress
Maintain and action internal reports including Work on Hand, Status, and Orders on Hold
Process scheduling paperwork and assist with invoicing requirements
Communicate with internal teams to resolve job or order-related issues
Provide backup support across the broader AWF Customer Service Team
All other duties as assigned

What we offer

Hybrid Working
Signature career development opportunities to help you grow professionally
Enjoy a generous employee discount on our products
Be part of an amazing culture with strong collaboration across teams

New

Supply Chain Specialist

Location

United States , Bloomington

Salary:

42013.02 - 53730.94 USD / Year

Advanced Technology Products

Expiration Date

Until further notice

Requirements

Associate's degree (A. A.) or equivalent from two-year college or technical school
or equivalent combination of education and experience
Ability to read and comprehend simple instructions, short correspondence, and memos
write simple correspondence
effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
compute rate, ratio, and percent and to draw and interpret bar graphs
apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
deal with problems involving several concrete variables in standardized situations

Job Responsibility

Oversees the integrity of inventory and restocking of items in inventory
Processes repairs for stock
puts away stock
timestamps repair parts
pulls parts
delivers component parts to technicians for repairs
Controls inventory and material from vendors keeping within established department budget
proposes changes to stock levels and reorder levels for effective inventory management
analyzes inventory records
Processes requisitions

Fulltime

New

Supply Chain Specialist I

Location

United States , Greenwood

Salary:

Not provided

Advanced Technology Products

Expiration Date

Until further notice

Requirements

Associate's degree (A. A.) or equivalent from two-year college or technical school
or equivalent combination of education and experience
Ability to read and comprehend simple instructions, short correspondence, and memos
write simple correspondence
effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
compute rate, ratio, and percent and to draw and interpret bar graphs
apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
deal with problems involving several concrete variables in standardized situations

Job Responsibility

Oversees the integrity of inventory and restocking of items in inventory
Processes repairs for stock
puts away stock
timestamps repair parts
pulls parts
delivers component parts to technicians for repairs
Controls inventory and material from vendors keeping within established department budget
proposes changes to stock levels and reorder levels for effective inventory management
analyzes inventory records
Processes requisitions

Supply Chain Specialist

Oversees inventory integrity, processes stock repairs, controls vendor inventory...

Location

United States , Greenwood

Salary:

Not provided

Advanced Technology Products

Expiration Date

Until further notice

Requirements

Associate's degree (A. A.) or equivalent from two-year college or technical school
or equivalent combination of education and experience
Ability to read and comprehend simple instructions, short correspondence, and memos
write simple correspondence
effectively present information in one-on-one and small group situations
add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
compute rate, ratio, and percent and to draw and interpret bar graphs
apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
deal with problems involving several concrete variables in standardized situations
Must be a team player, organized, self-motivated and able to prioritize

Job Responsibility

Oversees the integrity of inventory and restocking of items in inventory
Processes repairs for stock
puts away stock
timestamps repair parts
pulls parts
delivers component parts to technicians for repairs
Controls inventory and material from vendors keeping within established department budget
proposes changes to stock levels and reorder levels for effective inventory management
analyzes inventory records
Processes requisitions

Fulltime

Facility Service Center Specialist

Circle K Business Centre Poland is looking for a Facility Service Center Special...

Location

Poland , Warsaw

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Fluent German language skills (B2/C1 preferred)
very good English and other foreign language skills is an advantage
quick learner, ambitious and well organized/structured
university degree preferred
experience in technical support as advantage
ability to understand customer demands and come up with solutions to their problems
high service orientation
good teamwork skills

Job Responsibility

Registering Work Orders in the system and supervision according to the KPI’s
active communication with all parties involved (site managers, service companies, maintenance engineers, technicians, etc.) for effective problem resolution
maintain equipment documentation including specifications, warranties, life cycle, maintenance needs and operating instructions
controlling of the system setup and active participation in system updates, including providing training for agents and vendor companies
technical support for assets and equipment located in Circle K stores
cooperation with German service partners, preparing documentation of the damage and cost estimates to be discussed with the insurance companies
registration of insurance claims towards the customers’ insurance companies
completing documentation of all invoices/costs and claiming costs back from the insurance companies
following up on payments from the insurance companies
preparing reports on success rates

What we offer

Contract of employment
annual bonus
private medical care
cafeteria platform/Multisport
language lessons subsidized by the company
group insurance
attractive discounts for products and services at our stations
employee stock purchase plan
employee assistance program (Lyra)
modern and convenient office

Fulltime

New

GM Certified Automotive Technician

DeYarman Auto Group’s Service Department is booming with business, and we are cu...

Location

United States , Knoxville

Salary:

45.00 USD / Hour

DeYarman CDJR Ames

Expiration Date

Until further notice

Requirements

GM certification is required
Must have experience working on diesels and transmissions
Excellent customer service skills a must
Product knowledge experience is required
The successful applicant must be able to work efficiently in a fast-paced environment
Excellent written and oral communication skills required
Knowledge of shop equipment such as wheel and tire equipment, alignment system
diagnostic equipment and A/C equipment is a must
Must be authorized to work in the U.S. without sponsorship and be a current resident
Must pass pre-employment testing to include background checks, MVR, and drug screening

Job Responsibility

Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards
Diagnose cause of any malfunction and perform repair
Communicate with parts department to obtain needed parts
Examine the vehicle to determine if additional safety or service work is required
Road-test vehicles when required or refer to the test technician, keeping in mind that the customer vehicle should not be used for personal errands
Keep shop area neat, clean, and be able to account for all dealership-owned tools at all times
Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous waste
Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor

What we offer

5-day work week
Multiple bays available
401(k) with company match
Medical and Dental Insurance
Paid vacation

Fulltime

Warranty Claims Specialist

Robert Half

Location:
United States , Fort Wayne

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 31, 2025

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Warranty Claims Specialist

Robert Half

Location:United States , Fort Wayne

Category:Customer Service

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:December 31, 2025

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