Warranty Claims Specialist Job at Robert Half (Fort Wayne)

Repair and Warranty Specialist

Satair is looking for a Repair and Warranty Specialist (Contract) to join our te...

Location

United States , Miami

Salary:

Not provided

Airbus

Expiration Date

March 13, 2026

Requirements

Associate Degree in Supply Chain, Production, Engineering or a closely related field, or an equivalent combination of education and extensive relevant experience
Minimum 2-5 years working experience in Customer Order Management or Supply Chain or similar specifically within a repair or service-oriented context
Professional and practical insight and experience with purchasing and logistics
Working knowledge of SAP
Authorized to work in the US, Able to work in US without current or future need for visa sponsorship
Strong communication skills, both written and verbal, in English are required
Fluency in an additional language is highly desirable
Negotiation skills

Job Responsibility

Handle, log and follow up on customers’ Repair Orders & Warranty claims while closely monitoring that the suppliers conform to agreed upon contractual obligations
Ensure internal/external customers are updated on status of Repair/Lease/Exchange Orders & Warranty claims
Issue Repair/Exchange Orders to approved suppliers
Handle follow-up and improvement of Satair's objectives for Repair Orders & Warranty claims and prepare performance reports on a monthly basis
Manage Customer Battery repair order and invoicing
Initiate and follow up on actions ensuring improvement plans are met
Initiate follow-up sessions/call with suppliers to ensure contractual SPTs/TATs are met and processes are aligned
Working closely with vendor/OEM to manage customer return and Warranty claims
Initiate and follow up on action tracker to ensure improvement plans are met
Ensure changes in supplier performance are communicated to all stakeholders

Fulltime

Mechanical Claims Processing Specialist

Our client, a rapidly growing automotive service contract administration company...

Location

United States , Austin

Salary:

20.00 - 21.00 USD / Hour

Beacon Hill

Expiration Date

Until further notice

Requirements

Previous experience as a Warranty Administrator, Automotive Service Advisor, or similar role preferred
Familiarity with vehicle service contracts and mechanical claims processes
Experience handling financial transactions, invoice verification, and payment reconciliation
Ability to read and understand contractual language and automotive repair terminology
Ability to interpret automotive service invoices and repair orders
Proficiency in Microsoft Office Suite (Excel, Outlook, Word)
Strong verbal and written communication skills
High attention to detail and accuracy
Ability to maintain assigned production levels

Job Responsibility

Review, upload, and organize mechanical claims-related documents within internal systems
Review service invoices and repair orders for accuracy and completeness prior to payment processing
Process claims payments accurately and in a timely manner
Perform accurate data entry and maintain claims records
Monitor workflows to ensure claims and documentation are processed within required timelines
Coordinate with Claims Examiners on open or pending claims to resolve outstanding issues
Communicate professionally with internal teams and external partners regarding claim status and updates

Fulltime

Claims Resolution Specialist

The Claims Resolution Specialist will respond to a high volume of second level i...

Location

United States , Santa Rosa

Salary:

32600.00 - 54300.00 USD / Year

First American Financial

Expiration Date

Until further notice

Requirements

High School Diploma
Must have at least 2 years of customer service experience in a contact center environment
Strong understanding of Home Warranty polices and technical expertise with systems and appliances
Ability to present data in a clear and understandable manner
Excellent verbal and written communications skills
Ability to anticipate customer needs
Exceptional customer service skills
Good organizational skills with the ability to multi-task, prioritize and follow up
Ability to effectively manage difficult situations and customers
Must be analytical and detail oriented

Job Responsibility

Take ownership of an assigned caseload from the investigation of the claim through resolution
Make decisions and authorize work orders up to a set level
Identify issues, analyze claim and work order facts, gather, review, research and document pertinent information
Take reports from technicians and homeowners
Answer incoming calls, emails and voicemails from customers, contractors and escalated calls in a timely manner and according to guidelines
Purchase necessary parts and equipment within a specified limit and skill set
Provide homeowners with all relevant information pertaining to contract, claim or work order
Obtain any necessary documentation from the customer and/or technician
Offer and explain terms and conditions of claim options, denial, cash out, replacement, reimbursement, outside reimbursement and process payment requests
Provide assistance with inbound call volume as needed

What we offer

medical
dental
vision
401k
PTO/paid sick leave
employee stock purchase plan

Fulltime

Technical Product Support Specialist

The Technical Product Support Representative is to provide world class technical...

Location

Canada , Victoria

Salary:

65000.00 - 75000.00 USD / Year

Synapse - Manufacturing

Expiration Date

Until further notice

Requirements

High school diploma or GED mandatory
bachelor's degree is highly preferred
Excellent interpersonal and communication skills
High technical acumen with electronics and traffic and pedestrian safety hardware and software systems
Strong understanding of traffic signal control technologies
Patience with customers and excellent phone communications skills
Ability to explain technical products to non-technical and technical audiences
Solid problem-solving skills
Ability to work collaboratively with cross-functional teams and field application engineering team
Technical writing skills

Job Responsibility

Provide world class technical support to customers of Synapse ITS products
Answer initial questions/requests and provide step-by-step guidance
Utilize ticketing software, CRM software, ERP software and other tools to successfully resolve issues
Process warranty and non-warranty RMA claims
Be responsible for the technical understanding throughout the products life cycle
Conduct technical support, primarily via telephone and email, directly with customers to diagnose and resolve product and installation issues
Work closely with the engineering and marketing teams to develop content for training tools, manuals, knowledge portals and technical bulletins
Use a ticketing system to open, track and close customer issues
Provide necessary reports and feedback to product marketing and engineering
Demonstrate proficiency in MS Office, HubSpot CRM, and other internal software systems

Fulltime

Field Technical Specialist

The Roofing Product Field Technical Specialist acts as the product and field app...

Location

United States , Toledo; Austin; Columbia; Macon; Lansing

Salary:

Not provided

Owens Corning

Expiration Date

Until further notice

Requirements

High School Diploma, Technical Degree (Engineering, Sciences or Architecture) preferred but not required
Must be able to lift a minimum of 50 pounds and have the ability to carry a ladder
Ability to safely access steep-slope roofs for inspection and/or forensic analysis
Ability to travel up to 75% of the time. Travel will be required within the U.S. and Canada
5+ Years in the Steep Slope roofing industry – Preference is given to those with direct experience/knowledge of asphalt shingle installation and prescribed good roofing practices, or substantial technical service experience in commercial roofing applications
Strong knowledge of building codes and requirements is desired
Contractor’s License or technical code driven training preferred
Knowledge of low-slope roofing practices, installation, and detailing is desired
Building materials industry knowledge – current with industry trends and the likely direction that codes and standards are moving toward for existing and new technology offerings
Experience in inspection of roofing warranty claims/quality assurance and written reports

Job Responsibility

Provide inspection, evaluation, and documentation of workmanship for projects with Owens Corning workmanship coverage in support of the Platinum & Preferred extended warranties program
Conduct on-site roof inspections on warranty claims. Provide thorough documentation and recommendations. Inspections include evaluation of all site condition impacting roof performance including ventilation and general construction quality
Review and evaluate inspection reports provided by customers and third-party providers
Maintain proper documentation on customer related claims
Act as field representative/project manager on major claims
In all activities, be safe and be a leader for roof safety practices
Provide real time technical assistance to the Customer Solutions Team and call center
Author letters & technical bulletins (certification, deviation, application & warranty exceptions)
Handle incoming technical phone inquiries from customers and sales team
Provide technical support to the marketing team for communications, trade shows, and product demonstrations

Fulltime

Customer Service Specialist

Hunter Douglas is the world’s leading manufacturer of window coverings and a maj...

Location

Australia , Rydalmere

Salary:

Not provided

Hunter Douglas

Expiration Date

Until further notice

Requirements

Demonstrated experience in customer service or scheduling in a high-volume environment
Strong communication skills – both written and verbal
Able to remain calm and solutions-focused when handling complaints or issues
Highly organised with strong time management and multitasking abilities
Confident working independently and making scheduling decisions
Proficient in Microsoft Office
Understanding of manufacturing or technical product environments
Positive and collaborative team player who thrives under pressure

Job Responsibility

Plan and coordinate daily installer schedules for allocated states
Manage inbound service and scheduling calls, providing professional customer support
Handle warranty claims, complaint calls, and follow-up service appointments
Provide timely and accurate customer updates on order status, lead times, and job progress
Maintain and action internal reports including Work on Hand, Status, and Orders on Hold
Process scheduling paperwork and assist with invoicing requirements
Communicate with internal teams to resolve job or order-related issues
Provide backup support across the broader AWF Customer Service Team
All other duties as assigned

What we offer

Hybrid Working
Signature career development opportunities to help you grow professionally
Enjoy a generous employee discount on our products
Be part of an amazing culture with strong collaboration across teams

TechOps Specialist / IT Support Specialist

We are looking for an ambitious, motivated and knowledgeable TechOps Specialist ...

Location

United Kingdom , London

Salary:

Not provided

Yokoy

Expiration Date

Until further notice

Requirements

3-5+ years in IT support or systems administration
Strong MacOS experience in a fast-paced or startup environment
Comfort with endpoint management tools, MDM systems (e.g., Jamf), and troubleshooting across Mac hardware/software
Highly organized with a systems-oriented mindset
Bias for action and ability to troubleshoot, solve problems, and follow through independently
Friendly, clear communicator who can help teammates quickly and patiently

Job Responsibility

Serve as the first line of defense for employee IT issues, with deep focus on macOS troubleshooting, application support, and network connectivity
Own the full device lifecycle—procurement, deployment, inventory tracking, loaner pool oversight, and device re-provisioning for offboarded users
Interface with vendors for repairs, warranty claims, and AppleCare tracking
Manage inventory of peripherals and maintain conference room AV systems to ensure smooth daily operations
Set up laptops and essential software for new hires, delivering a seamless onboarding experience
Monitor hardware aging and coordinate refresh cycles to stay ahead of team needs
Support software installs, device shipments, office moves, and other day-to-day IT coordination needs

Fulltime

Quotation Specialist

This is where you'll excel

Location

Malaysia , Subang Jaya

Salary:

Not provided

Bühler Group

Expiration Date

Until further notice

Requirements

Mechanical, Electrical & Electronics, Mechatronics Engineering or similar education background
Basic knowledge machinery and familiar with MRO
At least 3 years of hands-on experience in order processing, logistics, or Customer Services
Knowledgeable in incoterms
IT savvy, proficient in MS Office, with working knowledge of SAP/ CRM platforms (e.g. Salesforce SAP (SD Module, Stock, Purchasing)
English and any other ASEAN language of an advantage

Job Responsibility

Execute the customer quotation process end-to-end in contributing to sales turnover
Handle incoming customer requests professionally, ensuring prompt and thorough resolution of issues
Collect and validate all relevant customer information to accurately identify and fulfill their requirements
Build Level 1 competency in spare parts identification for assigned BUs
Process technical and commercial inquiries
Prepare comprehensive quotations for spare and wear parts, covering both commercial and technical aspects
Work with BOMs (Bill of Material / Part List), customer project documents, and technical drawings
Coordinate delivery, invoice and payments
Assist with customer complaints and warranty claims as needed
Engage with multiple stakeholders to support customer technical and commercial inquiries

What we offer

Career and personal development
Learning platform
Diverse and inclusive workplace
Cross-cultural working environment
Family-owned business culture
Public and private transport connections

Fulltime

Warranty Claims Specialist

Robert Half

Location:
United States , Fort Wayne

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 31, 2025

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Warranty Claims Specialist

Robert Half

Location:United States , Fort Wayne

Category:Customer Service

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:December 31, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Repair and Warranty Specialist

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Location:
United States , Fort Wayne

Category:
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Contract Type:
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Job Posted:
December 31, 2025