Warranty Business Rules Administrator

Ready to make an impact in the world of warranty processes? Join our Global Business Services (GBS) Portugal and play a key role in ensuring quality and efficiency across our worldwide service organization. As part of the newly established Global Business Services (GBS) organization, structured into three pillars – Operations, Global Process Ownership, and Strategy & Performance Management – you will play a key role in shaping the future of GBS. As a Warranty Business Rules Administrator, you’ll help identify improvements, drive compliance, and contribute to a positive customer experience in a dynamic, international environment. In the Warranty area, you will contribute to ensuring a smooth, transparent, and customer focused experience across company’s global service organisation. Our teams work at the intersection of customer service, product quality, digitalisation, and operational excellence, ensuring that warranty processes run reliably, efficiently, and in line with corporate standards. By managing essential data, supporting process improvements, and collaborating with international stakeholders, you will help ensure reliable and efficient warranty operations worldwide. Your contribution will strengthen company’s service quality and enhance the overall customer experience.