Warranty Administrator Job at Randstad (Kenwick)

Service Administrator

Service Administrator to work with Rolls Royce, Cranbourne House, Potters Bar. T...

Location

United Kingdom , Potters Bar

Salary:

Not provided

HR Owen

Expiration Date

Until further notice

Requirements

Strong attention to detail
Ability to multitask and find innovative solutions
Strong written and verbal communication skills
Ability to accurately use computerized systems
Ability to deliver the highest levels of customer service
Passion for the luxury industry
Good knowledge of the brands H.R. Owen work with
Confidence and proficiency in Microsoft Office (Word, Excel, PowerPoint & Outlook)
Outstanding interpersonal skills
Up to date knowledge of Service/Warranty Procedures

Job Responsibility

Assist Dealership Managers and Service/Warranty Advisors
Implement and control processes regarding Warranty, Customer Follow Up, Manufacturer’s Aftersales policies and Dealership Administration programmes
Maintain the customer contact system
Ensure warranty claims are processed fairly and as quickly as possible

What we offer

Support, advice and regular training activities

Fulltime

Assistant Warranty Administrator

Adams Morey are looking for an organised and proactive Assistant Warranty Admini...

Location

United Kingdom , Redbridge

Salary:

27040.00 GBP / Year

ADAMS MOREY LTD

Expiration Date

Until further notice

Requirements

Previous administrative experience (warranty or automotive/commercial vehicle environment desirable)
Understanding of manufacturer warranty processes (advantageous)
Experience using dealer management or information management systems such as Kerridge (desirable)
Awareness of Health & Safety requirements within a workshop or service environment
Strong attention to detail and high levels of accuracy
Excellent written and verbal communication skills
Good organisational and time management skills with the ability to meet deadlines
Problem-solving mindset with a proactive approach to continuous improvement
Ability to work independently and as part of a team
Professional and customer-focused approach

Job Responsibility

Submit warranty, CVC and PDI claims to DAF in line with franchise agreement procedures
Ensure correct and timely return of parts in accordance with manufacturer requirements
Manage and reconcile the payment of warranty claims between Adams Morey, DAF and the customer
Apply warranty processes across other franchise agreements held by the business
Ensure accurate and timely completion of all associated documentation
Provide high-quality verbal and written communication, including internal reports, customer documentation and Department of Transport documents
Work in line with company quality processes and operating procedures
Identify and record any issues relating to products, services, processes or systems, and assist in implementing solutions
Take action to prevent non-conformance within the company’s quality system
Adhere to Health & Safety requirements to maintain a safe working environment

What we offer

Employee Assistance program
Mental Health First Aiders within the business
Free Flu jabs if you are ineligible through the NHS
Free eye test plus £70 contribution towards glasses for display screen users
Employee discounts on a range of products and services including holidays, days out and supermarket shops
30 days holiday including Bank Holidays rising by 1 day every 5 years capped at 33
Free Independent mortgage advice service
Pension Scheme
Salary Sacrifice (if eligible)
Staff Events

Fulltime

Warranty Management

Location

日本 , 東京23区

Salary:

7000000.00 - 9000000.00 JPY / Year

Randstad

Expiration Date

April 09, 2027

Requirements

Minimum 5 years of experience within automotive industry at dealer or manufacturer level
Qualification of automotive engineering an advantage
Strong planning, good follow up skills and meticulous in details
Good Language Skills : Japanese Native Level ...
English Business Level (reading/writing/listening/speaking)
Excellent communication and interpersonal skills
Ability to communicate and collaborate with other teams
Excellent project management skills
Knowledge and experience with Microsoft Office
Excellent presentation skills

Job Responsibility

Warranty policy and procedure including Extended and Stand-Alone Warranty
Approved car Warranty (Service area)
Service Analysis (Warranty audit)
Warranty (including Extended Warranty/Service Agreement/Used Car Warranty) data Analysis and Strategy planning (labor, pricing and etc)
Administration of Quality Management activities
Warranty claim processing including Approved Warranty (to Dealers and HQ)
Keeping warranty related documents (Manuals and guidelines etc.) up to date
Conducting Service Analysis (Warranty audit) and follow up
Warranty claim statistic data management
Cooperation with Field-Force for to support Dealer Warranty Structure

What we offer

健康保険
厚生年金保険
雇用保険
土曜日
日曜日
祝日

Fulltime

Parts And Warranty Administrator

As a Workshop and Parts Administrator, you will be responsible for completing al...

Location

Australia , Orange

Salary:

Not provided

Ron Finemore Transport

Expiration Date

Until further notice

Requirements

Previous experience working in a Warranty Administration, Technician or Advisor role or similar is an advantage
Excellent attention to detail
Commitment to delivering a high level of customer service
Excellent customer service, interpersonal, and communication skills
Strong organisational, decision making, and problem-solving skills
A collaborative team player with a willingness to support others

Job Responsibility

Interpreting technician part requirements in accordance with fleet equipment specifications
Utilise workshop management software
Manage daily consignment and inventory transactions
Efficiently fulfill technician parts requirements
Assignment of parts and supplies to workshop repair orders
Raise purchase orders for stock replenishment and requisitions
Physical receipting of inbound stocks and requisitions
Maintaining parts catalogues
Maintaining inventory bin locations and part barcoding
Management of procurement lead times

What we offer

Competitive remuneration package
Coaching and mentoring from industry leaders
Ongoing training and development
Flexible working arrangements
Access to a wide range of employee benefits including novated lease and employee assistance program
Above government guaranteed Superannuation
Access to retail discounts and social club

Fulltime