Warranty Administrator Job at 360 Resourcing Solutions (Leeds)

Vehicle Retail Invoicing Administrator

An exciting opportunity has arisen in our Central Retail & Warranty team for a V...

Location

United Kingdom , Tipton

Salary:

30000.00 GBP / Year

Renault Truck Commercials

Expiration Date

Until further notice

Requirements

Comprehensive experience in Vehicle Retail invoicing and Warranty Claims within the HGV industry. (preferable)
Full working knowledge of vehicle warranty and contract processes

Job Responsibility

To carry out the depots invoicing and administration systems efficiently across Vehicle Retail, Warranty & Contract
To ensure all invoice queries are quickly and effectively resolved
Create pro forma’s from work instruction to obtain order numbers before invoicing
To advise Depot Manager of any cost rejection so that appropriate action can be taken
To ensure all Technicians’ paperwork is completed accurately to maximise profitability
To liaise with Parts department regarding materials to be discarded
Effectively monitor the Work in Progress (WIP) reports to ensure Workshop instructions can be cleared as soon as possible
Work occasional Saturday mornings at month end if the workload dictates

What we offer

25 days holiday rising with service
pension scheme with employer matched contribution of up to 5%
healthcare cash back scheme
discounts across retailers, cinemas and theme parks ++

Fulltime

Service Administrator

Service Administrator to work with Rolls Royce, Cranbourne House, Potters Bar. T...

Location

United Kingdom , Potters Bar

Salary:

Not provided

HR Owen

Expiration Date

Until further notice

Requirements

Strong attention to detail
Ability to multitask and find innovative solutions
Strong written and verbal communication skills
Ability to accurately use computerized systems
Ability to deliver the highest levels of customer service
Passion for the luxury industry
Good knowledge of the brands H.R. Owen work with
Confidence and proficiency in Microsoft Office (Word, Excel, PowerPoint & Outlook)
Outstanding interpersonal skills
Up to date knowledge of Service/Warranty Procedures

Job Responsibility

Assist Dealership Managers and Service/Warranty Advisors
Implement and control processes regarding Warranty, Customer Follow Up, Manufacturer’s Aftersales policies and Dealership Administration programmes
Maintain the customer contact system
Ensure warranty claims are processed fairly and as quickly as possible

What we offer

Support, advice and regular training activities

Fulltime

Assistant Warranty Administrator

Adams Morey are looking for an organised and proactive Assistant Warranty Admini...

Location

United Kingdom , Redbridge

Salary:

27040.00 GBP / Year

ADAMS MOREY LTD

Expiration Date

Until further notice

Requirements

Previous administrative experience (warranty or automotive/commercial vehicle environment desirable)
Understanding of manufacturer warranty processes (advantageous)
Experience using dealer management or information management systems such as Kerridge (desirable)
Awareness of Health & Safety requirements within a workshop or service environment
Strong attention to detail and high levels of accuracy
Excellent written and verbal communication skills
Good organisational and time management skills with the ability to meet deadlines
Problem-solving mindset with a proactive approach to continuous improvement
Ability to work independently and as part of a team
Professional and customer-focused approach

Job Responsibility

Submit warranty, CVC and PDI claims to DAF in line with franchise agreement procedures
Ensure correct and timely return of parts in accordance with manufacturer requirements
Manage and reconcile the payment of warranty claims between Adams Morey, DAF and the customer
Apply warranty processes across other franchise agreements held by the business
Ensure accurate and timely completion of all associated documentation
Provide high-quality verbal and written communication, including internal reports, customer documentation and Department of Transport documents
Work in line with company quality processes and operating procedures
Identify and record any issues relating to products, services, processes or systems, and assist in implementing solutions
Take action to prevent non-conformance within the company’s quality system
Adhere to Health & Safety requirements to maintain a safe working environment

What we offer

Employee Assistance program
Mental Health First Aiders within the business
Free Flu jabs if you are ineligible through the NHS
Free eye test plus £70 contribution towards glasses for display screen users
Employee discounts on a range of products and services including holidays, days out and supermarket shops
30 days holiday including Bank Holidays rising by 1 day every 5 years capped at 33
Free Independent mortgage advice service
Pension Scheme
Salary Sacrifice (if eligible)
Staff Events

Fulltime