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This is a hands-on training role at the heart of our warehouse operation. You’ll work closely with our operational management teams across Waltham Cross, regional depots and subsidiary sites, delivering engaging, practical training that keeps our people safe, skilled, and confident. From MHE and safe systems of work to inductions and refresher training, you’ll play a key role in developing our colleagues and supporting operational excellence in a fast-paced 24/7 environment.
Job Responsibility:
Deliver MHE, safety, warehouse process and procedure training for new starters, existing colleagues, and agency staff
Partner with regional depots and subsidiary companies to identify training needs and deliver on-site MHE training
Work with management to schedule, communicate, and deliver training within agreed timescales
Deliver compliant and structured warehouse inductions
Keep training, testing, and certification documentation up to date
Develop behavioural observation tools and provide coaching to improve MHE driving standards
Carry out daily MHE audits, coordinate remedial actions with Fleet, and help manage repair budgets
Review and enhance training materials and delivery methods
Assist with administrative tasks such as ordering PPE and managing locker allocations
Requirements:
AITT Accredited Instructor qualification (desirable as training will be provided)
Background in multi-function warehouse operations with hands-on operational knowledge
Practical experience operating Reach Truck and Counterbalance (essential)
Confident facilitating sessions in both classroom and one-to-one settings
Professional, approachable, and able to engage colleagues at all levels
Skilled in planning, prioritising, and adapting to changing demands
Able to provide constructive feedback and positively influence behaviours
Comfortable using Word, Excel, and PowerPoint
Willing to adjust working hours, including occasional evenings, nights, and weekends
Nice to have:
AITT Accredited Instructor qualification (desirable as training will be provided)
What we offer:
Annual pay reviews
20 days holiday plus Bank Holidays (increasing to 25 days with service)
Retail discount membership
Health Care Cash Plan
Group Personal Pension Plan
Additional company-tailored benefits as your career grows