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Warehouse Team Leader

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AO

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Location:
United Kingdom, Crewe

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Category:
Logistics

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Contract Type:
Not provided

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Salary:

29281.00 GBP / Year

Job Description:

Are you ready to take the lead in a fast-paced warehouse environment? We’re looking for a Team Leader who can keep operations running smoothly, drive efficiency, and support our people to deliver outstanding results. In this role, you’ll work closely with management and operational teams to achieve key targets, maintain compliance, and ensure exceptional customer service. You’ll be hands-on, proactive, and ready to step up when needed to keep everything moving seamlessly.

Job Responsibility:

  • Allocate daily tasks and monitor progress to ensure targets are met
  • Complete accurate incident reporting and maintain compliance standards
  • Provide administrative support for stock management and operational updates
  • Investigate and resolve stock, equipment, and operational issues promptly
  • Oversee housekeeping and safety standards across your area of the warehouse
  • Report maintenance needs and escalate equipment issues when required
  • Deliver daily team briefings and compile handovers for smooth shift transitions
  • Recognise and reward team contributions to keep morale high
  • Support welfare processes and employee development through documented discussions
  • Conduct low-level investigations and first-stage absence reviews
  • Carry out Health & Safety walkarounds and maintain safe MHE practices

Requirements:

  • Strong understanding of warehouse operations, logistics, and systems
  • Previous experience in a warehouse or logistics environment
  • Ability to lead and motivate teams while managing fluctuating workloads
  • Confident decision-making skills with a fair and consistent approach
  • Proficiency in PC use, including WMS and Microsoft Office
  • Comfortable working under pressure and meeting KPIs such as damage and non-picks
What we offer:
  • Holidays
  • 24 days
  • Pension
  • contribute 5% of your annual salary and we do the same
  • Be a VIP at the AO Arena
  • we have loads of opportunities to win free tickets and pre-sale access
  • Health & Wellbeing
  • Discounted gym membership, and our Help @Hand scheme give you access to virtual GPs, Mental Health support and much more
  • Discounts
  • Exclusive discounts across our product range
  • Family leave
  • Enhanced Maternity, paternity and adoption leave

Additional Information:

Job Posted:
December 19, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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