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We are looking for the Warehouse Team Leader to play a key role in our depot operations, with exceptional organisation skills, excellent people skills, attention to detail and a positive ‘can do’ attitude’. Ideally, you will have a background in warehousing or other operational roles, however, we are willing to train people who are passionate about our cause, have an excellent work ethic, and have strong customer service skills.
Job Responsibility:
Managing a team of staff and volunteers to run a warehouse of chilled and ambient food
Customer relations management of the community organisations we work with
Proper use of our Warehouse Management System
Physically moving stock around on warehouse on a pallet truck or by hand
Ensuring the warehouse is clean, safe and efficiently run
Daily briefings of staff and volunteers of the days priorities and what to be aware of
Carry out regular stock counts of food we are storing
Appropriately handle product recalls
Day to day problem solving
Covering Goods In, Warehouse Management Duties and Goods Out and general procedures
Responsible for yourself and your team’s adherence to Health and Safety regulations
Route Planning
Training staff and volunteers
Requirements:
Passion for learning and improving processes as a leader and as part of a team
Positive attitude for finding work for yourself and your team
Attention to detail
Committed to reducing food waste and fighting food poverty
Proactive attitude to understanding a problem
Flexibility and a team player
Observant at foreseeing issues and confident at communicating appropriately to others
Passionate about delivering a high-quality service to the customer and in-the-moment problem solving
Nice to have:
Knowledge of warehousing best practices in the food sector
Has good I.T skills including Microsoft Office and basic databases
Excellent communication skills
Good at prioritising own and others work
Able to create a plan
Experience working to deadlines and under pressure
Experience working with neurodiverse people
Has used a customer relations management tool before
Confidence to drive one of our vans
Full UK Driving Licence (with no more than 6 points) held for at least 1 year – Age: over 21 for insurance purposes
Experience using a forklift
What we offer:
Birthday Day off
Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts
Training and development opportunities
Employee assistance programme including 24 Hour GP helpline
Opportunity for free meals whilst working at our depots
After work activities such as Felix’s softball team, running club and cycling club