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Warehouse Team Leader

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The Felix Project

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Location:
United Kingdom , Enfield

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Category:

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Contract Type:
Not provided

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Salary:

29000.00 - 31000.00 GBP / Year

Job Description:

We are looking for the Warehouse Team Leader to play a key role in our depot operations, with exceptional organisation skills, excellent people skills, attention to detail and a positive ‘can do’ attitude’. Ideally, you will have a background in warehousing or other operational roles, however, we are willing to train people who are passionate about our cause, have an excellent work ethic, and have strong customer service skills.

Job Responsibility:

  • Managing a team of staff and volunteers to run a warehouse of chilled and ambient food
  • Customer relations management of the community organisations we work with
  • Proper use of our Warehouse Management System
  • Physically moving stock around on warehouse on a pallet truck or by hand
  • Ensuring the warehouse is clean, safe and efficiently run
  • Daily briefings of staff and volunteers of the days priorities and what to be aware of
  • Carry out regular stock counts of food we are storing
  • Appropriately handle product recalls
  • Day to day problem solving
  • Covering Goods In, Warehouse Management Duties and Goods Out and general procedures
  • Responsible for yourself and your team’s adherence to Health and Safety regulations
  • Route Planning
  • Training staff and volunteers

Requirements:

  • Passion for learning and improving processes as a leader and as part of a team
  • Positive attitude for finding work for yourself and your team
  • Attention to detail
  • Committed to reducing food waste and fighting food poverty
  • Proactive attitude to understanding a problem
  • Flexibility and a team player
  • Observant at foreseeing issues and confident at communicating appropriately to others
  • Passionate about delivering a high-quality service to the customer and in-the-moment problem solving

Nice to have:

  • Knowledge of warehousing best practices in the food sector
  • Has good I.T skills including Microsoft Office and basic databases
  • Excellent communication skills
  • Good at prioritising own and others work
  • Able to create a plan
  • Experience working to deadlines and under pressure
  • Experience working with neurodiverse people
  • Has used a customer relations management tool before
  • Confidence to drive one of our vans
  • Full UK Driving Licence (with no more than 6 points) held for at least 1 year – Age: over 21 for insurance purposes
  • Experience using a forklift
What we offer:
  • Birthday Day off
  • Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts
  • Training and development opportunities
  • Employee assistance programme including 24 Hour GP helpline
  • Opportunity for free meals whilst working at our depots
  • After work activities such as Felix’s softball team, running club and cycling club

Additional Information:

Job Posted:
January 11, 2026

Expiration:
January 30, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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