This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.
Job Responsibility:
Managing and supporting the day-to-day operations, activities and co-workers of the Self Serve team including rostering, breaks, and ensuring KPIs are communicated and achieved
Lead the Self Serve Co-workers in the assigned area of responsibility to secure the highest goods availability, operational readiness always at the lowest possible cost
Take direct lead with identifying, recruiting, retaining, and developing the many talents in the Self Serve team, to secure a diverse, high performing team that can execute its assigned responsibilities with confidence and secure future people succession readiness
Maintain a clean, organised, and safe working environment throughout the store and secure that the Self Serve Co-workers work in compliance with IKEA Code of Conduct, internal IKEA regulations and local legislation related to health, safety, security, and the environment
Continuous improvement and securing effective, qualitative, and efficient daily Fulfilment Operations to guarantee a positive customer shopping experience through quality of products, merchandising and stock accuracy
Create co-worker’s quality awareness to prevent and reduce damages, drive the implementation of local business plans/projects, and analyse existing workload to secure daily volume handling and meet operational excellence
Requirements:
Experience in leading teams in an operational function with proven record of successful leadership delivering both business results and people development
Sound computer literacy and understanding of Microsoft Office suite/apps
Exceptional communication skills, you can build relationships, collaborate and effectively influence and manage key stakeholders
A forward thinker who works calmly under pressure, capable of making agile decisions and problem solving
Comfortable working a mix of strategic, tactical, and operational tasks
Good self-awareness and have a safety mindset, leading yourself and others, to provide a safe working environment, whilst delivering results
What we offer:
5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
24/7 access to our Employee Assistance Program for health and wellbeing support
15% Co-worker discount
Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
Co-worker uniform provided
Free Co-worker parking
Bonus programme (where eligible)
Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
Benefits membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
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