Warehouse Team Leader

• Supporting operations at the External Warehouse (Canning Vale) and the main store (Innaloo) by managing daily operations, including container receivals, unloads, internal site replenishment, and external replenishment for the store
• Managing daily activities, rostering, breaks, and achieving KPIs for the Fulfilment Operations team
• Ensuring efficient warehouse systems for stock allocation, inventory control, and conducting investigations related to inventory discrepancies
• Leading recruitment, retention, and development of team talents to ensure a high-performing, diverse team
• Maintaining a clean, organized, and safe work environment, ensuring compliance with IKEA Code of Conduct and local regulations
• Continuously improving daily operations to enhance customer shopping experience through product quality, merchandising, and stock accuracy
• Promoting quality awareness, implementing local business plans/projects, and analysing workload to achieve operational excellence

• Have experience leading teams in operational functions, with a proven record of delivering business results and people development
• Are passionate about customer-centric Fulfilment Operations
• Possess sound computer literacy, particularly with Microsoft Office
• Have exceptional communication skills for building relationships and managing stakeholders
• Think ahead, remain calm under pressure, and excel in agile decision-making and problem-solving
• Are comfortable with strategic, tactical, and operational tasks in a fast-paced, dynamic environment
• Maintain self-awareness and a safety mindset, ensuring a safe working environment while delivering results

Previous forklift driving experience and a valid forklift licence will be highly regarded

• 6 weeks’ Paid Annual Leave
• Paid Parental Leave
• Family & Community Leave
• 24/7 access to our Employee Assistance Program for health and wellbeing support
• 15% Co-worker discount
• Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
• Co-worker uniform provided
• Free Co-worker parking
• Digital Entertainment membership (thousands of discounts for dining, fun activities, shopping and travel across Australia & New Zealand)
• Bonus programme (where eligible)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)