Warehouse Systems Superuser

• Support the operation by ensuring WMS and associated equipment are available, well configured, and maintained
• Implement system enhancements to increase efficiency & quality and decrease costs
• Secure IT related equipment and supply inventory, adhere to matrix specific processes and schedules for replacement
• Understand and communicate system data and metrics to drive actionable unit insights
• Capture, analyze, document, and agree on local system and IT equipment requests and needs
• Secure and support end-user system and equipment training efforts
• Work with operational partners to capture potential future unit needs
• Maintain a clean and safe work area in all locations within the fulfilment unit
• Contribute to an environment where IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers

• Previous IT and/or help desk experience preferred
• Technical experience with hardware and software
• Highly proficient in MS Office skills
• Strong communication skills
• Ability to prepare, analyze, and report complex data
• Ability to lift, sit, stand, and walk for length of shift
• Ability to lift up to 50lbs

You may previously have held roles like: Warehouse Management Systems Specialist, Distribution Specialist, IT Help Desk Analyst, Operations Systems Specialist, WMS Specialist, WMS Application Manager, Warehouse Super User

• Generous paid time off, holiday and sick time
• WiselyPay – get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (must work min. 20 hrs/wk)
• A fun and inclusive work environment