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At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.
Job Responsibility:
Direct line management and coaching of Warehouse Operatives / Trainee Supervisors including 1:1's to discuss performance vs expectation, identifying SMART goals when performance not met
Working with the Section Manager for your department to monitor delivery to plan and key areas for your shift improve
Driving performance on key metrics ensuring an efficient warehouse operation which can fulfill customer web and store demand on time and in full
Driving the highest standards of safety on site, working with the Safety team to ensure adherence to all safety routines/procedures
Reviewing weekly labour plan to ensure cover is adequate, sharing with Section Manager, highlighting issues/feedback
Providing detail when daily/weekly targets are not met and creating plan to bridge
Alongside the Warehouse Leadership team, you'll partner with other key stakeholders to ensure all strategic activity is on track and supported
Supporting the successful implementation of culture change and turnover reduction
Requirements:
Experience in Warehousing, Logistics or Supply Chain
High potential for people and change management
Good systems skills
Customer focused approach to operational management
Resilient, flexible and approachable
Problem solving ability in a fast paced business
What we offer:
Frasers Champion peer nominated scheme where 8 winners will receive double their pay for a month
Retail Reconnect program spending two days in store or warehouse
Frasers Fit free gym classes and discounted memberships
Retail Trust free access and support including 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support