Warehouse Supervisor Job at Cencora (Phoenix)

Job Description

The primary role of the Warehouse Supervisor is the hiring, termination, direction and performance of associates. The Warehouse Supervisor also oversees functional areas of the warehouse such as receiving, shipping, returns, picking, packing, checking, stocking, order filling, returns and management of the cage/vault as well as overseeing the verification and record keeping of outgoing shipments of controlled substances to customers. The warehouse may have different degrees of radio-frequency (RF) devices to be used for these tasks. The warehouse supervisor is also responsible to ensure that all safety guidelines are followed.

Job Responsibility

Directs the workflow, motivates, trains and monitors the performance of warehouse associates
Monitors work processes and makes suggestions for modifications to increase and improve productivity, efficiency and accuracy for improving costs
implements changes as directed or needed
Supports compliance with all appropriate policies, procedures, safety rules and DEA regulations
Coaches employees to support their development in the role
Supervises the receipt of merchandise, ensuring that only products intended for the Distribution Center are accepted by the receiving clerks
ensures that daily logs are maintained with accurate information relative to products received
Oversees the department staff in counting, weighing and identifying items being shipped
checks materials against invoices, bills of lading, customer orders and similar documents
Oversees the department staff in filling orders, double-checking and shipping controlled substances with the assistance of cage/vault clerks or order fillers
Maintains all records of the delivery process such as time, date, quantity, source and destination of materials shipped
Oversees the manifests of routes and departures to ensure customers receive their merchandise in a timely manner
May interact with customers in resolving delivery, or order filling issues
Ensures the maintenance of records documenting order-filling process such as quantity, size, strength and NDC numbers
Oversees the quality of the packing, protecting breakable items to ensure merchandise received by customers arrives in a satisfactory manner
Ensures the maintenance of highly detailed records documenting incoming and outgoing controlled substances into the cage/vault area
Responsible for associates in their area of responsibility
tracks attendance, monitors performance and manages overtime
Performs related duties as assigned

Requirements

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four-year bachelor's degree program or equivalent combination of experience and education
Normally requires a minimum of two (2) years directly related and progressively responsible experience
Ability to communicate effectively as a leader, both orally and in writing
Good decision-making skills
Must possess basic mathematical skills
Good analytical skills
Good leadership/coaching skills
Good interpersonal skills
Working knowledge of warehouse operations
Strong organizational skills
attention to detail
Knowledge of computers to operate effectively with Outlook, PowerPoint, Word and Excel
Ability to establish and maintain positive working relationships with distribution center associates
foster teamwork
May require proficiency to operate a reach truck
Must be willing to work extended hours, take part in weekend on-call rotation, as needed, to meet productivity goals and provide emergency service to customers
Must be willing to participate in physical inventory if scheduled

What we offer

medical
dental
vision care
comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
support for working families
backup dependent care
adoption assistance
infertility coverage
family building support
behavioral health solutions
paid parental leave
paid caregiver leave
training programs
professional development resources
opportunities to participate in mentorship programs
employee resource groups
volunteer activities

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Warehouse Supervisor

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