Warehouse Supervisor

• Oversee warehouse operations to maximise efficiency using the WMS
• Monitor team productivity and ensure alignment with operational goals
• Plan workflows, staffing levels, space utilisation, and equipment layout
• Accurately pick, pack, and dispatch orders in line with quality standards
• Coordinate safe loading and unloading of vehicles
• Maintain stock integrity through accurate receiving and picking processes
• Support cycle counts, stock takes, stock transfers, and consolidation
• Provide clear and accurate end-of-shift handovers
• Lead, coach, and motivate team members to achieve performance targets
• Train staff to resolve day-to-day operational challenges
• Induct new and temporary employees effectively
• Deliver regular KPI-based feedback and performance reviews
• Support investigations and disciplinary processes, including note-taking
• Manage staffing levels, leave requests, and absence in line with policy
• Act as a super user of the WMS to drive efficiency and improvements
• Identify operational inefficiencies and implement solutions
• Work with Team Managers to analyse performance and improve productivity
• Promote and enforce health and safety standards and legal compliance
• Conduct pre-shift checks and walk and talk handovers
• Ensure MHE checks are completed before use
• Monitor MHE usage and ensure equipment is charged and maintained
• Secure the warehouse at the end of each shift
• Liaise with account managers and admin teams to resolve issues quickly
• Work collaboratively with other supervisors and managers
• Maintain high standards of housekeeping across the warehouse
• Carry out any other reasonable duties as required

• Proven warehouse supervisory or team leadership experience
• Strong knowledge of warehouse procedures and operations
• Excellent leadership, communication, and interpersonal skills
• Confident delivering direct feedback and managing performance
• Strong problem-solving and decision-making abilities
• Continuous improvement mindset
• Good understanding of warehouse health and safety regulations
• Proficient in Microsoft Office and WMS systems
• Valid MHE licences (Aisle Master, Counterbalance, PPT)
• Experience managing MHE fleet and users preferred

Experience managing MHE fleet and users