Warehouse Supervisor/Lead Job at Cencora (Sao Paulo)

Job Responsibility

Manage warehouse operations, ensuring organization, cleanliness, safety, and accurate inventory control
Oversee stock management, including cyclic inventory counts, material flow, and reconciliation of incoming and outgoing packaging materials
Lead and supervise packaging operations, including preparation, cleaning, maturation, and reuse of temperature-controlled packaging solutions
Manage dry ice and thermal material preparation, usage, and cost control
Ensure strict compliance with local and international regulations, including OAS, IATA, DGR, and applicable health and safety standards
Coordinate inspections, qualifications, and audits in partnership with the Local Quality Coordinator and Operations leadership
Conduct and support Monthly Inspection Reports (SIRs) and follow up on corrective actions
Ensure accurate documentation, system updates, and reporting related to shipments, packaging, and warehouse activities
Maintain frequent communication with international offices and global packaging teams to align on best practices and reusable packaging standards
Develop and implement improvements to packaging processes and solutions, including support for new packaging initiatives
Train, coach, and develop warehouse, packaging, and driver teams on operational procedures, safety, and packaging handling
Act as a key escalation point for operational incidents, providing remote support during weekends or holidays when required
Support leadership succession by developing team members with potential to grow into future supervisory or managerial roles

Requirements

Bachelor’s degree in Logistics, Transportation, Production Engineering, or a related field preferred
Minimum of 4 years of experience in logistics, transportation, or warehouse operations
Proven experience managing warehouse operations and frontline operational teams
Advanced or fluent English (mandatory)
Strong leadership skills with experience managing and developing operational teams
Solid knowledge of warehouse operations, inventory control, and packaging workflows
Strong numerical, analytical, and cost-control skills
Advanced proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook)
Strong organizational, communication, and stakeholder management skills
Hands-on, proactive leadership style with the ability to operate in a lean, fast-paced environment

Nice to have

Experience working with temperature-controlled logistics and packaging solutions is highly preferred
Exposure to regulated environments such as pharmaceuticals, biological samples, or dangerous goods is a plus
Experience with temperature-controlled packaging, cold chain management, and reusable packaging systems is a plus
Familiarity with dangerous goods regulations (IATA, DGR) and pharmaceutical logistics is highly preferred

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Warehouse Supervisor/Lead

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