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At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME. Why join us? Our vision- we are building the worlds most admired and compelling brand ecosystem. Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiences. At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles: Think without limits - Think fast, think fearlessly, and take the team with you. Own it and back yourself - Own the basics, own your role and own the results. Be relevant - Relevant to our people, our partners and the planet. Are you ready to join the Fearless?
Job Responsibility
Direct line management and coaching of Warehouse Operatives / Trainee Supervisors including 1:1's to discuss performance vs expectation, identifying SMART goals when performance not met in any of the key functional areas within responsibility
Working with the Section Manager for your department to monitor delivery to plan and key areas for your shift improve
Driving performance on key metrics ensuring an efficient warehouse operation which can fulfill customer web and store demand on time and in full
Driving the highest standards of safety on site, working with the Safety team to ensure adherence to all safety routines/procedures (e.g. Floor Safety Inspections, Hazard Spotting, Safety Gembas, Risk Assessments, Audits)
Reviewing weekly labour plan to ensure cover is adequate, sharing with Section Manager, highlighting issues/feedback
Providing detail when daily/weekly targets are not met and creating plan to bridge
Alongside the Warehouse Leadership team, you'll partner with other key stakeholders to ensure all strategic activity is on track and supported
Supporting the successful implementation of culture change and turnover reduction
Requirements
Experience in Warehousing, Logistics or Supply Chain
High potential for people and change management
Good systems skills
Customer focused approach to operational management
Resilient, flexible and approachable
Problem solving ability in a fast paced business
What we offer
Frasers Champion - monthly peer nominated scheme with 8 winners receiving double pay for a month
Retail Reconnect - one to two days in a store or warehouse per financial year