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As a Supervisor your key responsibilities will include: Direct line management and coaching of Warehouse Operatives / Trainee Supervisors including 1:1's to discuss performance vs expectation, identifying SMART goals when performance not met in any of the key functional areas within responsibility; Working with the Section Manager for your department to monitor delivery to plan and key areas for your shift improve; Driving performance on key metrics ensuring an efficient warehouse operation which can fulfill customer web and store demand on time and in full; Driving the highest standards of safety on site, working with the Safety team to ensure adherence to all safety routines/procedures (e.g. Floor Safety Inspections, Hazard Spotting, Safety Gembas, Risk Assessments, Audits); Reviewing weekly labour plan to ensure cover is adequate, sharing with Section Manager, highlighting issues/feedback; Providing detail when daily/weekly targets are not met and creating plan to bridge; Alongside the Warehouse Leadership team, you'll partner with other key stakeholders to ensure all strategic activity is on track and supported; Supporting the successful implementation of culture change and turnover reduction
Job Responsibility
Direct line management and coaching of Warehouse Operatives / Trainee Supervisors including 1:1's to discuss performance vs expectation, identifying SMART goals when performance not met in any of the key functional areas within responsibility
Working with the Section Manager for your department to monitor delivery to plan and key areas for your shift improve
Driving performance on key metrics ensuring an efficient warehouse operation which can fulfill customer web and store demand on time and in full
Driving the highest standards of safety on site, working with the Safety team to ensure adherence to all safety routines/procedures (e.g. Floor Safety Inspections, Hazard Spotting, Safety Gembas, Risk Assessments, Audits)
Reviewing weekly labour plan to ensure cover is adequate, sharing with Section Manager, highlighting issues/feedback
Providing detail when daily/weekly targets are not met and creating plan to bridge
Alongside the Warehouse Leadership team, you'll partner with other key stakeholders to ensure all strategic activity is on track and supported
Supporting the successful implementation of culture change and turnover reduction
Requirements
Experience in Warehousing, Logistics or Supply Chain
High potential for people and change management
Good systems skills
Customer focused approach to operational management
Resilient, flexible and approachable
Problem solving ability in a fast paced business
What we offer
Frasers Champion- peer nominated scheme where 8 winners will receive double their pay for a month where they have lived the Frasers Group values
Retail Reconnect – head office employees will gain insights by spending one to two days in one of our stores or the warehouse
Fearless 1200 – reward for living our values and delivering impact
Frasers Fit – free gym classes for employees as well as discounted memberships
Retail Trust – free access and support including 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support