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Our Warehouse Site Leader are the beating heart of our daily operations on site. You will work closely with the management team to maximize customer satisfaction and ensure the smooth running of our Hop sites. You will be responsible for ensuring that all of our loyal customers receive their basic necessities as quickly as possible.
Job Responsibility:
Supervise that all orders are picked up on time
Manage store openings and closures
Communicate with our riders to make sure deliveries are made promptly
Manage the shipping area and support the packaging of delivery orders to be sent to our customers
Ensure that all deliveries are scanned and that any appropriate complaints are recorded
Empty deliveries according to the procedure, paying attention to the accuracy of the positions of the products and the rotation of the dates
Ensure that inventory counts are accurate and that all areas are counted
Collaborate with our Assistant Warehouse Manager and Warehouse Manager to ensure the proper functioning of the site
Ensure that the warehouse remains clean and tidy at all times and that any hazards are addressed promptly
Requirements:
Experience in a similar environment is preferred
Fluent Italian (mandatory)
basic English (nice to have)
Hourly flexibility
Willingness to work 40-hour shifts per week
Experience in achieving the targets
Nice to have:
basic English
What we offer:
A competitive and comprehensive compensation and benefits package
Free Deliveroo Plus subscription (or equivalent)
monthly team lunches
frequent opportunities to try new foods
Flexible working hours and location flexibility
Competitive Parental Leave Policy
Work-from-home kit
Employee Assistance Programme
Roolearn platform, giving you access to content from leading L&D providers
Employee Resource Groups including Women in Tech, Roo-LGBTQ+, Racial Equity and more
variable cash bonus
equity award to senior employees
Headspace membership
Gym or fitness membership
Private medical, medical subsidy or Wellbeing Allowance, dependent upon location
Annual leave and public holidays (increases with tenure)
One paid day off each year to volunteer or support a charity of your choice