This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Zalando is looking for a Site Lead (all genders) to oversee our state-of-the-art, 3PL-managed fulfilment centre in Bleiswijk (near Rotterdam), the Netherlands. As the Site Lead (all genders), you will be the central point of contact and key representative for all site-related interests. Your primary responsibility is to cultivate and manage strategic partnerships with internal stakeholders and our crucial logistics service provider(s). You will lead the on-site Zalando team, which currently includes a Service Provider Manager (your direct report), a P&O Site Lead (dotted line), an IT Manager (dotted line), and five IT Technicians. You will also serve as the official Zalando representative for the site. As the operation continues to scale, this team is expected to grow in the coming years.
Job Responsibility:
Cultivate and manage strategic partnerships with internal stakeholders and logistics service provider(s)
Lead the on-site Zalando team
Serve as the official Zalando representative for the site
Analyse and interpret diverse reports (e.g., logistics KPIs)
Confidently guide internal and external audits
Host high-profile site visits
Steer the site's success across multiple dimensions: operational, technical, quality, continuous improvement, labour, legal, financial, security, and safety
Requirements:
Outstanding communication and stakeholder management skills
Proven ability to build strong, successful relationships
Natural team-builder and leader
Passionate about logistics with deep understanding of processes along the entire fulfilment chain
Bachelor's or Master's degree (or equivalent qualification)
5+ years of relevant experience in a similar environment (fulfillment services or contract logistics) including proven leadership experience
Practical, hands-on approach with strong analytical acumen and structured, methodical approach to problem-solving
Professionally fluent in both Dutch and English (written and spoken)
Willing to undertake occasional international travel
Nice to have:
Demonstrable experience in automated e-commerce and/or fashion logistics
What we offer:
27 days of holiday a year to start for full-time employees
2 paid volunteering days a year
Hybrid working model with up to 60% remote per week
Work from abroad for up to 30 working days a year
Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
Relocation assistance available (subject to prior agreement)
Family services, including counseling and support
Health and wellbeing options (including Wellhub, formerly Gympass)
Mental health support and coaching available
Drive your development through our training platform and biannual peer-to-peer review