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Warehouse Shift Manager

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Martin Brower

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Location:
United Kingdom , Hemel Hempstead

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Category:
Logistics

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Contract Type:
Employment contract

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Salary:

43476.48 - 54345.60 GBP / Year
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Job Responsibility:

  • Manage the warehouse shift teams
  • Manage and motivate the team to achieve daily output objectives and deliver shift KPIs
  • Manage own and plan adjacent shift so that units per man hour (UPMH) meet or exceed the agreed McDonald’s budgeted levels
  • Establish clear and documented handover from previous shift
  • Walk the warehouse with Assistant Operations Shift Manager going off shift, ensuring that hygiene and tidiness are to AIB standards
  • Ensure that all staff are trained and competent to carry out tasks assigned to them ensuring a multi-skilled workforce and use the training matrix as the tool to ensure all training is completed in the time allowed
  • Ensure all probation reviews/assessments/appraisals are carried out with team as required
  • Proactively seek solutions to operational problems, suggesting and implementing change where necessary
  • Deputise for Assistant Operations Managers when required
  • Ensure that there is sufficient employee resource both in quality and quantity terms to meet shift KPIs
  • Plan, manage and control labour usage to achieve budget productivity levels and financial spend
  • Identification and implementation of pertinent, immediate improvement plans to increase utilisation, improve productivity measures and methods
  • Plan and monitor individual break times, in conjunction with planned departure and arrivals of product
  • Shift preparation planning for adjacent shift, tomorrows shift, and next weeks shift, with due cognisance to forecast/actual volumes, holidays and any long term sick
  • Any reasonable request as directed by Operations and/or General Manager
  • To ensure daily briefings to team on daily requirements and to regularly update the team on logistics performance issues
  • Meet and greet shift
  • Hold daily briefings
  • Complete Daily Shift Management Reports for review with Assistant Operations Managers
  • Implement robust feedback process to relevant internal customers
  • Awareness of and compliance with all company policies and legislation
  • Management of staff to be compliant with the MBUK values
  • Absence management procedures
  • Arrange and complete all disciplinary/grievance issues
  • Ensure compliance with the Working Time Directive
  • Work closely with the Health & Safety Team, ensuring compliance with Health & Safety legislation
  • Ensure full Health and Safety KPI’s are met
  • Constantly enforce MBUK clean as you go/QIP/AIB policies
  • Ensure Customer Service requirements are met in full
  • Total ownership of accuracy and timely completion of all operational data
  • Full KPI’s are met in particular the agreed credit target with McDonald’s

Requirements:

  • Previous management experience in a similar FMCG operation
  • Previous experience of MS computer packages to intermediate level
  • Good performance management skills
  • Previous experience with conducting interviews
  • Experience of managing within a union environment – Desirable
  • Formal management skills, experience of employment law, and HR processes - Desirable

Nice to have:

  • Experience of managing within a union environment
  • Formal management skills, experience of employment law, and HR processes
What we offer:
  • People-First Culture
  • Opportunities for Growth
  • Culture of Continuous Improvement

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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