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As a Warehouse Shift Manger your role is to supervise the receipt, storage of goods, picking, packing, and shipping individual orders or consolidated consignments. To manage warehouse staff, vehicles, and other equipment, and oversee security, H&S, sanitation, and administrative functions. All whilst meeting customer needs and regulatory requirements in complete adherence with ISO 13485 + A11:2021 Quality Management System (QMS). Your passion will support our ambition to See More and Be More for our customers, and we’ll support you to continuously learn and grow with Vision Express.
Job Responsibility:
Supervise the receipt, storage of goods, picking, packing, and shipping individual orders or consolidated consignments
Manage warehouse staff, vehicles, and other equipment
Oversee security, H&S, sanitation, and administrative functions
Meet customer needs and regulatory requirements in complete adherence with ISO 13485 + A11:2021 Quality Management System (QMS)
Requirements:
Ensure compliance with company policies, legal obligations, and professional standards, including Data Protection and Health & Safety
Implement productivity, quality, and customer service KPIs, fostering a culture of continuous improvement
Oversee the maintenance and optimization of housekeeping using LEAN and 5S methodologies
Coordinate inbound and outbound operations for multi-channel platforms, ensuring infrastructure meets product requirements
Conduct inventory analysis and reporting, alongside reviewing cost reduction methods
Uphold warehouse Health and Safety requirements, implementing Standard Operating Procedures and Work Instructions
Support management in achieving targets and maintaining effectiveness of ISO 13485:2016 + A11:2021 QMS
Communicate job expectations and conduct appraisals with warehouse Team Leaders
Foster effective communication within the team, holding briefings as needed
Mentor and coach employees to develop a flexible workforce while managing formal staff issues
Maintain accurate payroll and holiday systems, promoting teamwork in a supportive environment focused on continuous improvement
Develop and maintain stakeholder relations to address any distribution issues or resolve general queries
What we offer:
Pension scheme
Life Assurance
Free eyewear annually with eligibility from day one of joining us
Free parking for all Vision Express colleagues
Opportunities to get involved in the OneSight EssilorLuxottica Foundation
Discounts for friends and family
Employee Assistant Program offering confidential support and advice on everything from financial support to emotional support and everything in-between
33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday
Flexible health related benefits, such as
Health Cash plan, Additional Life cover, Critical Illness cover and Dental Plan
Opportunities to join a company wide community with peer to peer knowledge, sharing and collaborating through our internal channels
Flexible lifestyle benefits, such as
Gymflex, Dining Cards, Discounted Travel Insurance, Experience Days, and even discounted bicycles through our Cycle to Work Scheme