This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
As the Warehouse Shift Manager(Nights), you’ll be at the heart of our operation, driving the success of our logistics chain and ensuring everything runs like clockwork. You’ll collaborate and build strong relationships with key teams across our network. This is your chance to lead from the front, shape strategies, and make a real difference in a fast paced, dynamic environment.
Job Responsibility:
Lead, motivate and support a diverse team across multiple departments
Allocate tasks and ensure completion to operational standards
Provide direct support to the Operations Manager and step in when required
Foster a culture of collaboration, development and accountability across our network
Oversee smooth operations across multiple departments
Plan team schedules and allocate labour to meet operational targets
Attend key operational and union meetings to maintain alignment
Complete operational reporting, escalate issues and ensure effective communication
Produce accurate shift handovers and incident reports
Support stock accuracy, investigate operational issues and raise maintenance requests
Be responsible for the management of all operational equipment
Conduct H&S walkarounds and ensure all safety procedures are followed
Conduct 1:1s, development conversations and performance management (including PIPs)
Manage welfare meetings, case reviews, disciplinary hearings and grievance investigations
Support recruitment through second stage interviews and onboarding new starters
Facilitate listening groups and share insights for continuous improvement
Manage training requests, employee recognition, holiday approvals and general people processes
Promote and encourage a positive culture, including advocating for reward and recognition
Requirements:
Extensive knowledge of end to end warehouse operations
Experience in stock control, audits, workload planning and operational problem solving
Skilled in labour planning, dispatch and efficiency improvement
Confident using WMS, Microsoft Office and producing clear management reports
Ability to understand operational data and performance targets
Proven leader with experience in coaching, developing and motivating teams
Proven track record in talent spotting and creating succession pathways
Demonstrates strong capability in performance management, HR processes and building high performing teams
Calm, confident decision maker able to take on high level responsibility
Strong communicator who promotes accountability and collaboration
Able to optimise workflows, improve processes and deliver results under pressure
A proven record of improving operational performance
What we offer:
25 days holiday (Excluding Bank Holidays)
At least 5% contribution pension scheme
Dedicated wellness initiatives that support your wellbeing, ranging from our 24hr employee assistance programme to subsidised gym membership