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To manage daily operational resource, performance and workload throughout the warehouse and supply chain. As part of the on-site management team, you will liaise with customers where necessary, lead team briefings, and oversee training and development. You will also take responsibility for stock integrity control measures and ensure operational efficiency across the site.
Job Responsibility
Manage the warehouse function to ensure best practice is implemented to drive efficiencies and improve service levels
Translate office schedules into effective warehouse picking and workload plans
Oversee shift patterns and labour management to meet operational demands
Implement and ensure compliance with Group HR and Health & Safety policies
Liaise with internal teams and customers to support quality standards and continuous improvement initiatives
Lead team briefings, training, and development activities
Maintain stock integrity through accurate use of the WMS system
Develop and maintain strong operational relationships with internal teams, management, parcel carriers, and third-party haulage providers
Ensure GDPR principles are adhered to at all times
Monitor workflows to ensure consistent and manageable warehouse operations
Train new staff to ensure competency, compliance, and adherence to safety standards
Delegate tasks effectively and monitor performance outputs
Requirements
Previous experience in a similar supervisory role within a warehouse environment
Hands-on experience managing, supervising, and developing teams
Experience working in fast-paced, high-volume warehouse operations
Knowledge of warehouse management systems (WMS) and Microsoft Office packages
Strong understanding of workload planning and labour allocation
Awareness of health and safety regulations in a warehouse setting
Experience working with third-party logistics providers and carriers
Strong leadership and team management skills with the ability to motivate and support others
Excellent organisational and workload planning capabilities
Analytical mindset with a keen eye for detail and problem-solving
Strong communication skills, both written and verbal, with the ability to relay information clearly
Ability to delegate tasks and monitor progress effectively
Nice to have
Formal qualifications in logistics, supply chain, or management
Health & Safety certification
What we offer
25 days holiday plus bank holidays
A day’s ‘birthday leave’ to be taken within your birthday month
Opportunity to buy or sell up to 3 days holiday
Opportunity for hybrid working
Ability to participate in the Octopus EV salary sacrifice scheme
Ability to participate in the Cycle to Work Scheme
Employee Assistance Programme
Healthshield cash plan with discounts on high street stores
Free external financial advice – offering support for mortgages, pensions and insurances