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In this role, you’ll be responsible for picking and packing our wallcovering with precision, reporting to the Quality Assurance Inspector Team Lead and based at our Fairfield, NJ location with the working shift Monday – Friday 8:30am-5:30pm
Job Responsibility
Inspect returned products in accordance with Quality Assurance standards and guidelines
Accurately document return details in CRM and NAV systems under the direction of the QA Supervisor
Prepare defective merchandise and return‑to‑sender items for review and follow‑up action
Assist with inbound, outbound, and digital inspections to ensure quality compliance
Complete inspection forms, tracking documents, and QA records accurately and on time
Support internal Customer Experience inspection requests and escalate issues or findings as needed
Maintain organization of master samples, including binders and shelving
File and track new master samples provided by Product Development
Requirements
A minimum of 2 years of experience within a warehouse setting
Demonstrate strong attention to detail and take pride in ensuring accuracy, consistency, and quality in their work
Ability to multitask effectively and shift prioritize quickly while remaining an organized
Strong written and verbal communication skills are required, as the role involves clear documentation and collaboration with cross‑functional teams
Comfort with general computer use and digital systems is expected, including the ability to accurately enter and maintain records
Forklift experience is a plus, and familiarity with NAV, CRM systems, Warehouse Management Systems (WMS), or UPS WorldShip is preferred but not required
Nice to have
Forklift experience
familiarity with NAV
familiarity with CRM systems
familiarity with Warehouse Management Systems (WMS)
familiarity with UPS WorldShip
What we offer
Competitive hour rate starting at $19.25 an hour
Annual bonus opportunity
Cost of Living increases
Generous retirement plan with an automatic company contribution of approximately 10 percent with no employee match required
Comprehensive medical coverage with employee premiums as low as $40 per month
Coverage options for spouse, domestic partner, civil union partner, and family
Health Reimbursement Account (HRA)
Prescription, dental, and vision coverage
Flexible Spending Accounts (FSAs) for healthcare and dependent care
Employee Assistance Program
Pet insurance
16 paid personal days each year
Paid holidays including New Year's Day, Martin Luther King Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving, Christmas Eve, Christmas Day, and New Year's Eve
Additional paid time off during annual company closure between Christmas and New Year's
Earn extra paid time off by completing annual wellness physical
Up to three paid days each year to give back through volunteer work
Structured onboarding with clear 30, 60, and 90-day milestones and continued training
Exclusive employee discount on Phillip Jeffries wallcoverings
Access to Working Advantage with discounts on travel, entertainment, and everyday purchases