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Warehouse Operative / Van Driver / Trade Counter Assistant

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Fairalls Builders Merchants

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Location:
United Kingdom , Abingdon

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Join our team at Grant & Stone Plumbing, a respected independent builder’s merchant serving the Southeast since 1987. We’re expanding our team at our Abingdon Branch and are looking for a dependable Warehouse Operative to help us continue delivering excellent service to our trade and retail customers. As a Warehouse Operative / Van Driver / Trade counter Assistant, you will play a crucial role in managing inventory, handling materials, and ensuring timely deliveries.

Job Responsibility:

  • Operate forklift equipment to move and store materials
  • Utilise the Warehouse Management System to track inventory and orders
  • Perform tasks, including heavy lifting to load and unload goods
  • Handle procedures with care and attention to detail
  • Conduct basic math calculations for inventory counts and order verification
  • Assist in sending and receiving processes
  • Collaborate with team members to efficiently load and unload
  • Deliver building materials to customers using a company van (3.5t or similar), ensuring safe and legal driving at all times
  • Plan efficient delivery routes in line with schedules provided
  • Ensure all goods are correctly loaded, secured, and signed for
  • Provide excellent customer service upon delivery, resolving minor queries where possible
  • Undertaking various other driving jobs required in relation to the efficient operation of the business
  • Assisting in the yard area with deliveries and assisting customers where necessary
  • Dealing with orders and enquiries received from customers and potential customers who attend the branch
  • Processing customer telephone orders that come into the branch
  • Offering a high standard of customer service by greeting customers and politely ascertaining their needs and wants
  • If appropriate recommending and pointing out items matching their needs, and accurately describing product features and benefits to maximise sales and customer satisfaction
  • Adopting a pro-active approach to maximise sales to existing customers
  • Actively making enquiries with customers who are not trading with Grant and Stone by exploring new sales opportunities where possible
  • Resolving customer queries, investigating complaints, and resolving these as soon as possible
  • Where appropriate, renegotiating product standard price, and considering special prices when necessary to maximise product sales
  • Be proactive in maintaining up to date technical knowledge of all products sold
  • Attend training relating to the role if requested by the Company
  • Observe strict adherence to the Company’s health and safety procedures at all times

Requirements:

  • Full UK Driving Licence
  • Product Knowledge
  • Excellent customer service skills
  • Excellent communication skills and the ability to communicate at all levels
  • Self-motivated with a can-do attitude
  • Strong team player who works as part of a team and independently
What we offer:
  • Competitive salary
  • Pension scheme and paid holidays
  • Supportive team and positive work environment
  • Career development and training opportunities
  • Staff discount on building materials
  • Employee assistance programme
  • Perks Membership (Discounts available in a variety of retailers)
  • Branded Uniform

Additional Information:

Job Posted:
April 16, 2026

Expiration:
May 06, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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