Warehouse Operations Supervisor Job at Symbotic (Jackson, GA)

Warehouse Operations Supervisor

Symbotic

Location:
United States , Jackson, GA

Category:
Logistics

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

As the Operations Supervisor in our Jackson, GA facility you will own the departmental operational performance of your assigned department. You will lead teams, manage workflows, ensure safety and quality, partner with automation system owners, and serve as the bridge between facility departments and site leadership. You will report to the General Manager (or similar) and will be responsible for hitting KPIs, continuous improvement, employee development, and customer satisfaction.

Job Responsibility:

Oversee daily departmental operations: receiving, put-away, picking/packing, shipping, returns, and/or value-added services
Ensure safe, compliant operations: enforce safety policies, lead safety meetings, conduct audits, and drive corrective actions
Manage labor/resource planning: staffing, shift scheduling, overtime control, productivity monitoring
Drive performance metrics: overall equipment effectiveness (OEE), on-time shipping, inventory accuracy, order-cycle time, shrinkage, cost per unit, etc.
Partner with automation/technology teams: integrate robotics/AI tools into workflows, monitor system uptime, troubleshoot operational issues
Lead continuous improvement initiatives: identify waste, implement lean practices, standardize work, conduct root-cause analysis
Develop, coach and mentor leads and team members: set goals, conduct performance reviews, foster engagement and retention
Collaborate cross-functionally: maintenance, IT, safety, HR, customer service and supply-chain teams to align operations with customer needs and corporate goals
Maintain departmental operations budget and cost controls: labor, equipment, utilities, consumables
Ensure compliance with company policies, regulatory requirements (OSHA, DOT, environmental, etc.)
Prepare and present reports to senior leadership: KPI dashboards, trend analyses, improvement plans

Requirements:

High School Diploma Required
Minimum 5 years’ operations leadership experience in a high-volume warehouse/distribution center environment
Demonstrated track record of managing performance metrics, labor management, continuous improvement, and safety
Strong leadership, communication and people-management skills
Analytical mindset
Lean/Kaizen mindset
Strong problem-solving skills
Knowledge of warehouse management systems (WMS), ERP and automated equipment controls
Ability to work in a fast-paced, dynamic environment and manage multiple priorities
Excellent interpersonal skills and collaboration
Proficient with Microsoft Office (Excel, PowerPoint) and data visualization tools
Ability to walk/stand for extended periods, climb stairs/ladders, and tolerate warehouse environmental conditions (temperature variations, noise, etc.)
Valid driver’s license and the ability to drive and/or fly to client and other customer locations
Responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis
Flexibility to work multiple shifts (day, swing, night) or be on call depending on operational demands

Nice to have:

Bachelor’s degree in Supply Chain, Logistics, Business Operations or related field
Experience with automation/robotic systems
Experience working with large teams (100+ employees) across multiple shifts

Additional Information:

Job Posted:
January 31, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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