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Ericsson Logo Ericsson · Logistics

Warehouse Operations Specialist

Mexico, Guadalajara · Job Posted June 01, 2026
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Job Description

Join Ericsson as a Warehouse Operations Specialist, where you will play a key role in ensuring efficient, scalable, and high-quality warehouse operations. This role goes beyond day-to-day execution — you will act as a key point of coordination and optimization, partnering with 3PL providers and internal stakeholders to drive performance, efficiency, and continuous improvement across outbound logistics. If you have a strong background in warehouse operations, outbound flows, and 3PL management, and enjoy improving processes through data and analytics, this is the opportunity for you.

Job Responsibility

  • Own and monitor outbound warehouse operations, ensuring on-time and accurate shipment execution
  • Act as main point of contact for 3PL providers, driving SLA performance and operational alignment
  • Analyze operational KPIs (throughput, accuracy, lead times) to identify improvement opportunities
  • Lead or support continuous improvement initiatives focused on efficiency, cost, and service level
  • Collaborate with cross-functional teams (transport, planning, customer ops) to optimize end-to-end flow
  • Ensure compliance with operational standards, safety, and handling of special materials (e.g. dangerous goods, e-waste)
  • Support capacity planning and resource alignment to ensure operational readiness

Requirements

  • Solid experience in warehouse operations with strong exposure to outbound logistics
  • Proven experience working with or managing 3PL providers
  • Experience driving process improvements or optimization initiatives (Lean / CI mindset)
  • Strong analytical skills and ability to work with operational data and KPIs
  • Hands-on experience with SAP or warehouse management systems (WMS/EWM preferred)
  • Fluent English (able to work in international environments)
  • Strong stakeholder management and communication skills
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