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Manage daily, weekly, and monthly warehouse operations, monitoring KPIs such as productivity, accuracy, lead time, and service levels
Lead and mentor a team of supervisors, operators, and administrative staff, ensuring optimal workforce planning, scheduling, and performance
Ensure strict adherence to safety policies and regulatory compliance, leading incident investigations and preventive actions
Oversee inventory control, including discrepancy resolution, damage management, and storage optimization
Serve as the primary point of contact for customer service, KPI reporting, claims handling, and SLA management
Control operational costs, including labor, equipment, consumables, and vendor expenses, while identifying productivity improvements
Drive projects such as warehouse relocations, layout redesigns, new customer onboarding, and operational expansions, ensuring timely and efficient execution
Requirements:
Minimum 10 years of experience in warehouse or logistics operations, with at least 3 years in a supervisory or managerial role