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The Warehouse Support Rep II serves as a leadership position within the warehouse, with primary responsibility for assisting the Operations Support Specialist and ensuring the efficient operation of our Columbus facility. This role also provides coverage during staff absences, maintaining continuity across all warehouse functions and supporting team members as needed. The schedule for this role is Monday- Friday, 2:30pm – 11:00pm EST with a 30 minute lunch and 40 working hours per week.
Job Responsibility:
Lead operations by ensuring freight being processed correctly, operation staffed appropriately and audit pieces for accuracy
Process freight on the floor as needed: loading & unloading trailers
Create routing sheet within Beacon (ERP system) so operations is aware of what customers and which trucks will be processed
Set up the first truck for departure
involves paperwork preparation
Create labels as needed for specific customers
Create report itemizing piece count for the day, weight of line hauls, numbers of skids, etc.
ensure Induction and Branch ops reports are complete
Check TSD exception report to ensure no local trucks listed under the exceptions
Customs CCI and PARS process scanning and email
Beacon data entry
Train new hires and lead cross training between warehouse & office processing
Communication with internal departments (i.e., District Quality Service Managers & Customer Support) to ensure accurate freight processing, product track & trace, updates on issues, guidance on decision making with customers
Communicate with drivers & carriers to schedule pick-ups
on an as needed basis
Carry out other duties as appropriate and as assigned by his/her manager
Requirements:
Minimum 2 years of warehouse operations & freight processing experience
Knowledge of ERP systems
Microsoft Office (Excel & Word)
Experience leading a team preferred
Flexibility for occasional shift change during peak season
Must be able to work in varying temperature conditions during the seasons
This is a physical, fast-paced position that involves continual lifting, lowering, and sliding packages that typically weigh 25-35 lbs. and may weigh up to 70 lbs.
Nice to have:
Experience leading a team preferred
What we offer:
Medical & Prescription Drugs (80%+ premium paid by Employer)
Employer Funded Health Savings Account (H.S.A)
Dental and Vision plans
Employer funded Short/Long Term Disability & Life Insurance
Accident, Hospital & Critical Illness Plans
Retirement Plan Employer Contribution (50% Match up to 8% of Your Eligible Salary)
Annual Bonus Incentive Plan
Paid Time Off Including: 10 Vacation Days, 7 Sick Days, 4 Personal Days
Paid Holidays
100% Paid Extended Parental/Maternity Leave Program
100% subsidized pay Military/Reserves Leave Program