Warehouse Management System (WMS) Super User, IKEA

IKEA

Location:
Italy, Piacenza

Category:
Logistics

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a Warehouse Management System (WMS) Super User to support and improve our logistics operations. The Warehouse Management System (WMS) is the digital backbone of our warehouse, managing goods movements, tasks organization, and operational efficiency. In this role, you will translate warehouse processes into system setups, support daily operations, and help design new configurations to make our workflows even more efficient.

Job Responsibility:

Maintain, configure, and improve the WMS to reflect and support warehouse operations
Monitor KPIs and identify opportunities for improvement
Provide training and support to warehouse users, ensuring effective system adoption
Manage testing and system releases to keep the WMS up to date
Act as the first point of contact for end-user requests, coordinating with the IT Helpdesk to ensure timely issue resolution

Requirements:

Degree in Management Engineering, Economics, Mathematics, Analysis degree or similar field
Strong interest in Logistics and Warehouse Operations
Analytical mindset and problem-solving skills
Ability to communicate with different stakeholders
Ability to work in team and to develop good professional relationships
Excellent knowledge of Office Suite (mostly Excel and Power BI)
English level: B2 or higher

Nice to have:

Knowledge of SQL language is a plus

Additional Information:

Job Posted:
October 28, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Warehouse Management System (WMS) Super User