Warehouse Management System Coordinator, IKEA

IKEA

Location:
Italy, Piacenza

Category:
Logistics

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We’re the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you’ve wonder who’s responsible for finding effective and efficient ways of picking up the products for our customers, that’s us. We’re passionate about working together to improve the customer experience at IKEA!

Job Responsibility:

Accountable for development, coordination, support and securing a common approach for all WMS related tasks and responsibilities
Accountable for defining and follow up the action plan to reach global/local WMS goals
Accountable for follow up and benchmark the WMS KPIs (Service Level Agreement)
Accountable for System deployments (implementation of system developments and set-up in agreement with operations)
Accountable for providing support to operations on system set-up and system usage
Responsible to implement and coordinate level 0 support (WMS Super User) for WMS systems and secure resources for WMS related forums
Coordination of critical WMS related issues with service owner or IT Service Desk
Responsible to provide the input for the WMS budget process
Secure the support for global development projects, support the group and market and unit BP activities
Accountable for developing the needed competencies within WMS Superusers to secure success through the development and implementation of training programs at all our Logistics units

Requirements:

2-4 years working experience in a Management or Leadership position in Distribution, Retail, Logistics, Supply chain or similar
Proven experience with WMS logics, Software Development Life Cycle, WMS strategic development roadmap
Deep understanding of WMS interface and integration with external provider systems
Successfully lead projects or processes on country/market/national level
Experience in working in a matrix organization and ability to act within the global framework
Proven successful leadership in delivering both business result and organizational development
Good communication and facilitation skills, ability to handle conflict management and problem-solving experience
University degree (Economics, Engineering, Mathematics, Logistics, Supply Chain Management) or proven performance in logistics/commercial/supply chain management
Fluent level of English (both written and verbal)

What we offer:

Structured HR processes to support you in your growth (onboarding, training, coaching sessions, internal recruitment opportunities, etc)
Wellbeing Offering, including an Employee Assistance Program (EAP) that provides you with immediate and confidential support for any concerns related to your daily life
Healthy and affordable food: you will have access to a corporate canteen and will be able to enjoy a complete meal for just over 1€
Employee discount: 15% on the purchase of IKEA products for personal use
IKEA Vouchers for the most important moments in your life (marriage, cohabitation, birth or adoption of a child)
Corporate discounts: you’ll have access to portal dedicated to our co-workers to enjoy discounts for different activities such as travel, leisure, technology and more
Hybrid work
Bonuses: we believe that everyone's contribution is needed to achieve (and exceed!) our goals. Every year all the co-workers can be rewarded for how we develop our business together

Additional Information:

Job Posted:
May 31, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Warehouse Management System Coordinator