Warehouse Maintenance

• Work across current warehouse technology and new automation
• look after everyday equipment such as printers, scanners, laser printers and IT hardware
• make sure everything is working correctly
• step in to fix issues when they arise
• log problems requiring specialist support with engineers
• ensure they are quickly resolved
• maintain new automated systems once launched
• practical tasks such as cleaning robots, checking components, replacing belts
• keep the system running efficiently
• work as a superuser (around 30% of the role)
• help to support colleagues with system queries
• update training materials
• ensure local processes remain aligned with global distribution standards
• work closely with Global IT as the first point of contact for technical support within the warehouse
• occasional weekend call-outs to support the operation

• Naturally hands-on
• enjoys repairing and maintaining equipment
• confident stepping in to resolve day-to-day technical issues
• experience working with machinery, automated warehousing or manufacturing environments (or learned through practical experience)
• comfortable using warehouse systems
• ideally have experience with ERP or WMS platforms
• curious, motivated to learn and able to pick up new technologies quickly
• strong troubleshooting skills
• proactive approach
• ability to remain calm when things go wrong
• supportive, solution-focused
• able to work well with colleagues across different teams
• confident training others
• explaining processes clearly
• working collaboratively
• willingness to learn
• hands-on mindset
• genuine interest in how equipment works

Experience with ERP or WMS platforms

• Part of a friendly, supportive environment
• people genuinely care about each other
• your ideas and skills can make a real difference
• gain exposure to new technologies, automation and systems
• supported to build your skills and develop your expertise