Warehouse Inventory Supervisor

• Supervise and coach inventory control staff, including training, performance management, work assignment, and scheduling
• Develop and oversee inventory processes: cycle counts, full physical inventories, reconciliation of discrepancies, root-cause investigations, and corrective actions
• Maintain high accuracy of inventory records in the warehouse management system (WMS) and automated systems
• ensure stock is accurately located, labelled, and auditable
• Coordinate with warehouse operations, slotting/receiving/shipping teams to align inventory flows, minimize variances, and optimize stock movements
• Monitor key inventory KPIs (accuracy, shrinkage, excess/obsolete stock, aged inventory) and present findings to management
• drive continuous improvement
• Lead audits of inventory locations: confirm that slot locations, floor labels, bin IDs and system records match physical inventory
• direct remediation when mismatches occur
• Work closely with IT/Automation teams to implement inventory-system enhancements and support automated storage/retrieval systems, robotics, barcode scanning, and data capture
• Establish and enforce best‐practice inventory control procedures, including FIFO/FEFO compliance (if applicable), damage control, packaging integrity, and safe stock storage
• Support cycle count and physical inventory scheduling — plan, execute, review and close counts with minimal disruption to operations
• Collaborate with finance/accounting for inventory valuation, adjustments, month-end/quarter-end inventory close, and audit readiness
• Ensure compliance with health, safety, security, and quality standards in inventory areas
• Assist with inbound/outbound variance investigations, quality defect tracking, root cause analysis and supplier/vendor coordination when inventory issues originate externally
• Drive team engagement, foster a culture of ownership, accuracy, and accountability

• High School Diploma Required, Bachelor’s degree in Supply Chain, Logistics, Business Operations or related field (preferred)
• Minimum 3 years of experience in warehouse inventory control or inventory supervision in a distribution/fulfilment environment
• Demonstrated ability to lead a team, set priorities, coach and develop associates
• Strong analytical skills with the ability to interpret inventory reports, drill into data, identify trends and drive corrective actions
• Excellent attention to detail and accuracy mindset
• Working knowledge of inventory management best practices (cycle counts, reconciliation, root cause, stock-taking)
• Solid computer skills: Microsoft Excel, inventory/WMS systems, barcode scanning technologies
• Ability to work in a fast-paced warehouse environment, adapt to change, handle multiple tasks and shifting priorities
• Excellent communication and interpersonal skills
• Flexible schedule: willingness to work varied shifts (day/evening/overnight) and overtime as required by warehouse operations
• Experience with highly automated warehouse operations (including robotics, automated storage/retrieval systems, conveyors)
• Previous supervisory experience in a large distribution center (100K+ sq ft) or high-volume operation
• Familiarity with ERP or WMS modules specifically for inventory control
• Travel could be up to 10% of the time. Employee must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations
• The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis
• This is an in-warehouse role
• you’ll spend time on the floor as well as in the office
• Flexibility to work multiple shifts (day, swing, night) or be on call depending on operational demands
• Ability to walk/stand for extended periods, climb stairs/ladders, and tolerate warehouse environmental conditions (temperature variations, noise, etc)

Certification in inventory management, lean methodology or continuous improvement (e.g., APICS CPIM, Lean Six Sigma) is a plus