Warehouse & Distribution Supervisor - Overnight Shift Job at Nestle Health Science (Holbrook)

Job Description

The Warehouse & DC Supervisor is a key member of the warehouse operations team and is responsible for driving associate engagement, productivity, quality, accuracy, and safety in a specific area (inbound return orders, order picking, order sorting, or outbound/shipping) by providing leadership and day to day direction to a team of numerous hourly associates. The Warehouse & DC Supervisor is also responsible for close collaboration with peers in other departments to ensure all decisions/outcomes align with the overall site goals and objectives. Communication with internal business teams, such as inventory, customer solutions, sales and warehouse operations, supply chain.

Job Responsibility

Maintain a clean and safe working environment
ensure all equipment is in working order and that associates have the tools they need to be effective
Supervise associates to pick merchandise and consolidate orders, pack orders, or ship packages direct to consumers and retail customers
Supervise secondary production functions associated with their currently assigned department, such as returns, return to vendor processes, make ready/audit functions, etc.
Implement optimal staffing mix during assigned shift for applicable department(s) in partnership with management the production/wave planning office
Monitor Warehouse lines to ensure goods flow properly within the facility
communicate best practices for conveying goods to associates within department(s) of responsibility as well as upstream and downstream departments
Maintain accurate records of processed merchandise, packages and shipments, gift packaging, tracking numbers, etc. as well as associate productivity
Prepare daily reports of these metrics for the management team and provide appropriate feedback to associates to support accountability and recognition
Maintain high quality and productivity standards in assigned department(s) by providing continuous direction, training, and motivation to hourly associates (Extensive time spent on warehouse floor, this is not a desk job.)
Coach and develop Warehouse leads in the day-to-day motivation and support of hourly order processors
Ensuring on-time order processing and Warehouse, keeping service level promises to our customers is critical
Present problem analysis of operational issues to the inbound/outbound manager on duty (such as dips in productivity) and recommend solutions in a creative and logical manner
Be solution oriented and routinely make recommendations for continuous improvement within the site
Exercise the autonomy to make operational decisions on the fly to keep the building plans on track and support the business
Responsible for assigning work, meeting completion dates, interpreting and ensuring consistent application of organization policies and communications
In partnership with the Warehouse area, plan and use independent discretion to organize day-to-day operations activities/objectives
Appropriately communicate with, follow up with, and support associates in a timely manner
Ability to leverage the various systems in the facility to generate reports, understand trends and potential roadblocks, interpret any corrective measures needed and execute plans to achieve desired outcome
Monitor hourly/daily reporting and escalate concerns when needed
Must be able to learn, understand, and regularly execute tasks related to the various software programs used to run the facility. i.e. ERP, WMS
Follow all established facility safety and security standards
set an example for, coach, and hold hourly associates accountable
Special projects and other duties, as assigned

Requirements

Bachelor's degree in Supply Chain, Logistics or Business is preferred (or equivalent level of industry experience)
3 + years of previous distribution experience, with at least 2 + years of supervisory experience preferred
Self-starter with integrity and confidence who strives to achieve even the most challenging objectives with limited supervision
Able to openly communicate on all levels of management, customers and vendors
Highly organized, detail-oriented and ability to multi-task in a fast-paced, deadline driven environment (accuracy, timeliness, reliability, adaptability, and responsiveness)
Customer focused with strong data and analytical skills
Excellent computer skills including Microsoft Suite programs
Proven track record and experience in planning and an interest in continuous improvements
Results-oriented professionals able to solve problems and implement change
Potential to grow into positions of increasing responsibility based on results and capabilities
You possess a supervisory/managerial skill set

What we offer

performance-based incentives
401k with company match
healthcare coverage
benefits that support physical, financial, and emotional wellbeing

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Warehouse & Distribution Supervisor - Overnight Shift

Job Description

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