Warehouse Customer Service Rep Job at Randstad (Pointe-Claire)

Customer Service Rep- Warehouse support

Acme Distribution is Denver's leading supply chain, warehouse, transportation, a...

Location

United States , Aurora

Salary:

20.00 - 22.00 USD / Hour

Acme Distribution

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
Proficiency in common office applications
Quick learner with the ability to ask questions
Self-motivated and able to prioritize own workload
Detail-oriented and able to work in a fast-paced, multi-tasked environment
PC literate with proficient knowledge of MS Office Suites (Windows, Word, and Excel)
Strong critical thinking and proactive resolution skills
Ability to manage large volumes of data from multiple accounts
Excellent interpersonal, verbal, and written communication skills
Team player with the ability to establish and meet goals

Job Responsibility

Provide excellent client service through phone, email, and in-person communication
Manage direct-to-customer orders using multiple systems, email, and phone correspondence
Verify, maintain, and audit issue tracker entries related to vendor appointments, shipment quality, reports, damage, and third-party labor delivery issues
Meet or exceed all performance metrics and assist clients in resolving issues
Establish and maintain direct communication with internal and external customers
Ensure all client information is current and up to date
Coordinate with supervisors in customer service and operations departments to handle accounts accurately and efficiently
Perform accurate ten-key calculations and data entry
Process paperwork for shipping and receiving of assigned accounts
Assist on the floor when needed and perform other assigned tasks

What we offer

Health, dental, and vision insurance available first of the month after 30 days
1st year - Sick pay accrual and 8 paid holidays
Paid vacation after 1-year anniversary
Optional Matching 401K, Disability, and Life Insurance

Fulltime

Logistics and Warehouse Customer Service Rep

Located in central Pointe-Claire, West Island of Montreal, a well-respected tran...

Location

Canada , Pointe-Claire

Salary:

45000.00 - 50000.00 CAD / Year

Randstad

Expiration Date

August 07, 2026

Requirements

Experience in the warehousing, transportation or import/export industries
Comfortable with computer systems
Focus on customer service
Able to work under pressure

Job Responsibility

Be the main contact for the customer at the warehouse
Handle customer requests (receiving, shipping, inventory availability, etc...)
Plan inbound and outbound transportation and make the necessary arrangements
Ensure the accuracy of the inventory system (products, quantity, location, rotation, cycle counts, system vs. floor)
Generate relevant performance reports
Review manifests, bills of lading and air waybills to determine work procedures for acceptance or release of goods
Performs data entry for import/export freight shipments
Informs consignee or representative of shipment arrival dates, customs clearance requirements and shipment weight
Completes invoicing
Other duties and support as needed

What we offer

Location - Pointe Claire
Monday to Friday 40 hours a week
Hours 7am to 4pm
Full medical and dental benefits (after 3 months)
2-3 weeks vacation

Fulltime

Customer Service Rep

Provides full-service account management regarding products and services, includ...

Location

United States , Fairfax

Salary:

Not provided

Viking Group

Expiration Date

Until further notice

Requirements

Minimum of 1 year in customer service or sales experience
Demonstrated strong computer skills (JDE experience preferred)
Basic computer skills. Microsoft Windows and Office products are a plus
1 year working in a multitask environment while under time constraints
Basic arithmetic skills. Works well with whole numbers, fractions, decimals and measurements
English is required for the U.S
Spanish and Portuguese is required for Latin America

Job Responsibility

Processes requests for orders, quotations, follow-up on quotations, customer returns/credits in a manner consistent with company policies and standards
Works with sales, fabrication, credit, inventory control, and warehouse personnel and other various departments to facilitate the needs of the customer
Investigates order entry, shipping, and billing errors and coordinate solutions with the appropriate departments and follow it through to completion
Utilizes the online learning system to understand the technical aspects of products and services to a degree that effectively facilitates the order process and demonstrates an acceptable level of competence as defined by management
Ensuring access to all current company literature and technical information available online and utilizing them as it relates to products and services offered
Represents the company at all times in a professional manner and effectively communicates verbally and in writing with the focus of meeting customer timelines and upholding company standards
Increase sales by emphasizing promotions and add on sales at the point of order through product knowledge and opportunity recognition
Follows up with customers to ensure they are kept informed of the status of their request
Cultivates and maintain relationships with customers and suppliers with regard to service
Completes training curriculum

What we offer

Medical, Dental, Flexible Spending Accounts, Vacation, Holidays, Life Insurance, 401k, Tuition Reimbursement, Fitness Center Reimbursement, Boot Reimbursement

Fulltime

Customer Service Rep

The Inside Sales Customer Support Rep is the primary liaison between customers a...

Location

United States , Hamilton

Salary:

Not provided

Hubbell Incorporated

Expiration Date

Until further notice

Requirements

SAP or SALESFORCE experience preferred
Highly organized with an ability to work well under tight time constraints
Ability to manage multiple priorities simultaneously
Must be strong in Excel (incl. v-lookups, pivot tables)
Strong ability to communicate data and materials in easily understandable terms to all functions
AS degree in Marketing, Business or related field, or 5 years of equivalent experience in customer service

Job Responsibility

Daily contact with customers
Provide price and availability, order status, and general customer information upon request
Interpret and communicate information from ERP system and customer portal to customers
Process, resolve, and expedite orders
Maintain composure, empathy, and positive attitude in extremely fast-paced team-environment
Collaborate with order resolution, technical service, product management, and sales, quality, warehouse, planners, and buyers as needed in service of the customer
Utilize strong technical knowledge to handle more advanced product-related inquiries
Look up special pricing agreements and convey accurate price to internal and external customers
Facilitate creation of customer order reports
Manage key accounts, challenging accounts, and challenging salespeople

Customer Service Rep

In an organization known for its world-class customer service, answer live incom...

Location

United States , Manchester

Salary:

Not provided

Hubbell Incorporated

Expiration Date

Until further notice

Requirements

SAP, SALESFORCE experience preferred
Experience working with customers to solve problems
High School Diploma in General Studies

Job Responsibility

Service approximately 80-100 customer contacts per day
Provide price and availability, order status, and general customer information upon request
Interpret and communicate information from ERP system and customer portal to customers
Process, resolve, and expedite orders
Collaborate with team members to balance out workload leading to a fast, high quality response for the customer
Maintain composure, empathy, and positive attitude in extremely fast-paced team-environment
Collaborate with order resolution, technical service, product management, and sales, quality, warehouse, planners, and buyers as needed in service of the customer
Code calls/emails/chats to accurately reflect interaction type
Complete customer spreadsheet and other special notifications
Utilize strong technical knowledge to handle more advanced product-related inquiries

Customer Service Rep

Provides full-service account management regarding products and services, includ...

Location

United States , North Kansas City

Salary:

Not provided

Viking Group

Expiration Date

Until further notice

Requirements

Minimum of 1 year in customer service or sales experience
Demonstrated strong computer skills (JDE experience preferred)
Basic computer skills. Microsoft Windows and Office products are a plus
1 year working in a multitask environment while under time constraints
Basic arithmetic skills. Works well with whole numbers, fractions, decimals and measurements

Job Responsibility

Processes requests for orders, quotations, follow-up on quotations, customer returns/credits in a manner consistent with company policies and standards
Works with sales, fabrication, credit, inventory control, and warehouse personnel and other various departments to facilitate the needs of the customer
Investigates order entry, shipping, and billing errors and coordinate solutions with the appropriate departments and follow it through to completion
Utilizes the online learning system to understand the technical aspects of products and services to a degree that effectively facilitates the order process and demonstrates an acceptable level of competence as defined by management
Ensuring access to all current company literature and technical information available online and utilizing them as it relates to products and services offered
Represents the company at all times in a professional manner and effectively communicates verbally and in writing with the focus of meeting customer timelines and upholding company standards
Increase sales by emphasizing promotions and add on sales at the point of order through product knowledge and opportunity recognition
Follows up with customers to ensure they are kept informed of the status of their request
Cultivates and maintain relationships with customers and suppliers with regard to service
Completes training curriculum

What we offer

Medical
Dental
Flexible Spending Accounts
Vacation
Holidays
Life Insurance
401k
Tuition Reimbursement
Fitness Center Reimbursement
Boot Reimbursement

Fulltime

Customer Logistics Service Representative

In-country Customer Logistics Service Representative (CLSR) based at Thai milita...

Location

Thailand , Bangkok

Salary:

Not provided

Airbus

Expiration Date

Until further notice

Requirements

Strong Logistics and Technical Proficiency
Effective Communication and Interpersonal Skills
Problem-Solving and Analytical Ability
Organizational and Detail-Oriented
Training and Mentoring Aptitude
Google workspace knowledge
Ability to work in an international environment and at customer’s place
Logistics and Technical Proficiency
Communication and Interpersonal Skills
Problem-Solving and Analytical Ability

Job Responsibility

Propose recommendations to the Military Customer to ensure efficient logistics processes and tools
Ensure the spares and consumable materials are labeled for proper storage, inventories and handling
Assist in ordering spares and consumable materials by preparing outstanding lists and recommend replenishment plans
Assist in tracking all spares and consumable materials in support of the customer
Provide recommendations to the customer to ensure all tools and Ground Support Equipments receive calibration prior to expiration
Assist in coordinating the timely delivery of all spare parts and required common and special tools and fixtures to facilitate the customer’s work flow
Participate in annual provisioning conferences abroad with the customer in providing projections, planning and replenishment plans and in adjusting spares and tool requirements
Facilitate timely packaging, handling and shipping of spare parts and aircraft components returned for repair with local vendors
Provide liaison so that information relating to the Helicopters Logistics Operation can be expeditiously disseminated from the contractor to military and civilian personnel of the Customer
Assist in analysis, interpretation and evaluation of newly discovered issues, and in the preparation of accurate technical descriptions of such issues in order to assist the contractor, military, and civilian personnel of the Customer in arriving at the best possible solution

Fulltime

Shoemobile Route Sales Rep

Salesperson will drive mobile shoe store (45' tractor-trailer, Class A CDL licen...

Location

United States , Buffalo

Salary:

48000.00 - 72000.00 USD / Year

W. W. Grainger

Expiration Date

Until further notice

Requirements

Class A CDL license required
Technical abilities to navigate and update systems and tools
Comfort standing for several hours, including frequent bending or reaching
Steel Toe shoes are required to be worn at all times
Must pass physical and maintain a current medical card to drive Shoemobile
Clean driving record

Job Responsibility

Assist customer with selecting footwear and properly fitting with shoes/boots
Maintain truck stock and inventory levels
Process all customer orders, returns, and exchanges while on the Shoemobile
Comply with all Department of Transportation regulations regarding operating the Shoemobile in a safe manner at all times
Accurately maintain a DOT logbook in compliance with DOT regulations
Partners with Branch / DC for restocking / replenishment
Partner with our partner Truck Leasing for remote parking, fueling, and maintenance of Shoemobile
Maintain clean and organized warehouse and SM showroom

What we offer

Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools
Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents

Fulltime

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Warehouse Customer Service Rep

Job Description

Job Responsibility

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