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Warehouse/csc lead

United States, Syracuse 21.50 USD / Hour · Job Posted March 04, 2026
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Job Description

At Batesville, you will be a part of a dynamic team committed to excellence and innovation. A recognized leader in the death care industry in North America, we are committed to our mission of helping families honor the lives of those they love®. We are currently seeking a Warehouse/ CSC Lead to join our team in Syracuse, NY. This position works Monday through Friday from 4:30 a.m. to 1:00 p.m., or until work is completed, with occasional weekend coverage and on-call responsibilities as needed.

Job Responsibility

  • Run day to day RDC operation in the most efficient manner possible, leading the warehouse team in daily activities (i.e., load/unload trucks, perform and reconcile inventory, and assist the Customer Service Center as required)
  • Monitor and schedule maintenance of all RDC equipment (roll-loaders, dock equipment, etc.)
  • Effectively communicate with customers and support personnel to provide excellent service
  • Maintain current customer base by providing excellent customer service, including building synergy with local sales force
  • Ensure adherence to governmental (DOT, OSHA, etc.) regulations and company policies and procedures
  • Maintain high standards of safety, organization, and inventory accuracy
  • Responsibilities include assisting with interviewing, training employees
  • planning, assigning, and directing work
  • appraising performance
  • addressing complaints and resolving problems

Requirements

  • Ability to train/manage/lead/understand LEAN or CI principles and activities in a logistics environment
  • Intermediate computer skills
  • Ability to interpret data and create useful information
  • Ability to root cause analyze and apply appropriate countermeasures to correct anomalies
  • Basic leadership skills
  • Intermediate customer service skills
  • Ability to lift and/or move miscellaneous equipment and product weighing up to 50 lbs. frequently and over 100 lbs. occasionally

Nice to have

  • High School Diploma or General Education Degree (GED)
  • 5 years' experience in a Logistics Supervisorial Position preferred

What we offer

  • Comprehensive medical, dental and vision insurance, as well as prescription coverage, short-term disability, Employee Assistance Program (EAP), and more
  • Generous 401K Matching Program
  • Paid time off
  • Opportunities for development and advancement

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