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This position is responsible for supporting the requisitioned transportation from freight carriers to ship plant products.
Job Responsibility:
Complete and track paperwork for inbound and outbound truck and rail loads
Run next day orders and hang on order board
Trace shipments and obtain proof of delivery, relaying shipping information to customers and other company representatives
Contact carrier representatives to make arrangements and ensure that freight is properly routed
Process transactions in warehouse management system
Maintain rail car movement and logs
Prepare standard reports, gathers and summarizes data
Upload pictures from camera onto computer for order tracking
Perform other clerical tasks such as typing, copying, correspondence, and keeping files
Actively engage in safety, participate in safety programs, safety activities, and demonstrate ownership as well as leadership in personal safety of other team members
Report all incidents, near misses, and any safety concerns
Requirements:
High School Diploma or GED equivalent required
1 year experience in a similar role or in customer service
Ability to communicate both verbally and in writing in English
Excellent customer service skills
Excellent attention to detail
Excellent computer skills
Experience using computer-based Enterprise Resource Planning (ERP) systems and Inventory Systems is a plus (ASCTrac and/or SAP preferred)
Strong collaboration skills required for both interdepartmental communication and training opportunities
Strong desire to learn and improve processes
Ability to work overtime as needed
Ability to lift up to 50 pounds and to stand, walk, bend, stoop, twist and turn frequently
Nice to have:
Experience using computer-based Enterprise Resource Planning (ERP) systems and Inventory Systems (ASCTrac and/or SAP preferred)
What we offer:
Health Insurance Benefits - Medical, Dental, Vision
Flexible Spending Accounts for Health and Dependent Care, and Health Reimbursement Accounts
Well-being programs including companywide events and a wellness incentive program
Paid Time Off
Financial Wellness – Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock purchase program, and Health Savings Accounts, Life and Accident insurance
Family-Friendly Employee events
Employee Assistance Program services – mental health and other concierge type services