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Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Site Operations team powers the physical side of our marketplace through HOP (our rapid grocery delivery service) and Editions (our network of delivery-only kitchens). From launching new sites to ensuring operational excellence across markets, we combine retail and hospitality expertise with operational rigour. If you thrive in hands-on environments and want to help redefine how food and groceries reach customers—come join us on the ground. We’re looking for a Warehouse Associate to join our New Oxford Street team. Our Warehouse Associates are the beating heart of our day-to-day site operations. You’ll work closely with your management team to ensure our loyal customers get what they want when they need it, ensuring the smooth running of our Hop sites.
Job Responsibility:
Execute precise order fulfillment by picking customer essentials quickly and accurately to meet delivery deadlines
Maintain product integrity by ensuring all goods received and dispatched meet our high standards for freshness and quality
Facilitate seamless logistics through clear communication with riders to ensure prompt order handovers
Drive inventory excellence by supporting the intake of daily stock deliveries and assisting with ongoing inventory management
Champion site safety and standards by maintaining a clean, organized warehouse environment for the whole team
Requirements:
Adaptability in fast-paced environments, with the ability to remain focused under pressure
Strong attention to detail to ensure order accuracy and high-quality stock control
Effective communication skills to collaborate with teammates, managers, and riders
A proactive, hands-on mentality with a drive to solve problems as they arise on-site
A customer-first mindset, understanding that your speed and accuracy directly impact the user experience
Previous experience in FMCG, Retail, or Warehouse environments is valued but not required
Nice to have:
Previous experience in FMCG, Retail, or Warehouse environments
What we offer:
A competitive and comprehensive compensation and benefits package
Up to 5% matched pension contributions
Free Deliveroo Plus: free delivery and access to special offers
Team lunches from the best local restaurants
25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
One day of paid leave per year to volunteer with a registered charity
Funded single cover healthcare on our core plan, with the option to add family members at own cost
Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass
Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments
Life assurance
Maternity, paternity and maternity and shared parental leave, eligible from day one of employment
Excellent kit to enable working from home and a parent-friendly working culture
Access to free mortgage advice
Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel
Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content
Regular Employee Resource Group (ERG) led social events – examples include dinners, dance lessons and in-office yoga sessions