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Your primary objective is to support our current warehouse staff and ensure that customer needs are met and that he/she will be a loyal ongoing customer. To achieve this, you will be assisting with inventory management, walk-in customers, product knowledge, and customer satisfaction.
Job Responsibility:
Assist with inventory management
Assist walk-in customers
Provide product knowledge
Ensure customer satisfaction
Support the sales team to procure equipment/supplies
Complete quotations
Maintain records of activities using Enterprise and Contact Relationship Management software
Check in materials and match purchase orders with received items
Pull parts for production
Assist with deliveries when needed
Ensure items are appropriately placed on shelves and racks according to part numbers
Handle packing activities such as putting items in boxes or crates and labeling them properly
Ensure cleanliness and maintenance of the warehouse on a constant basis
Respond to and deal with customer communication in person, by email and phone
Assist in conducting physical inventory counts
Requirements:
At least one year of related warehouse experience
Must be able to lift 50 lbs
Be able to drive a pickup truck and pull and back a trailer - No CDL required
Proficiency in MS Outlook, Word and Excel
Experience with Enterprise and Contact Relationship Management software
Exceptional verbal and written communication skills
Highly organized and disciplined
Desire to learn and build personal skill-set
Nice to have:
Experience in the Oil and Gas or Electrical/Automation industries