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The primary function of the Warehouse Assistant is to supports the day-to-day operations of warehouse activities including the receipting and storing of new stock; as well as ensuring that all customer orders received via external and internal channels are processed and dispatched accurately and on time. The Warehouse Assistant will work closely with internal departments to ensure that all queries all tasks are completed in a timely and positive manner. As well as their role specific duties the Warehouse Assistant will be required to assist the greater Lowes business as necessary.
Job Responsibility:
Assist with order fulfilment to ensure all internal and external customer orders are fulfilled accurately & within the company defined delivery timeframes
Proper packaging standards are met to maintain high level of customer presentation & to minimise loss
Stock, consumables and supplies, equipment etc are distributed to stores as required
Support warehouse replenishment and distribution tasks such as coordination of daily collection/delivery run, unpacking, checking and receipting inbound deliveries
Assist with courier collections and related documentation
Maintain inventory records through timely completion of invoices and transfer dockets
Assist in redistribution of stock to retail stores or returns to vendors
Maintain necessary paperwork including delivery dockets & vehicle logs
Perform general daily maintenance & housekeeping duties
Secure the Fulfilment Centre by performing opening or closing duties as scheduled
Assist in maintenance of inventory integrity by reviewing discrepancies, completing accurate paperwork, conducting cyclic counts, assisting in receipt audits & reconciliations, supporting periodic stock takes
Assist with liaising with internal teams by escalating queries or issues to the Warehouse Supervisor
Work cooperatively as part of a small warehouse team
Support all promotional activity
Support the greater Lowes business as required
Assist with continuous improvement of operations by offering recommendations on process re-engineering
Ensure all Work, Health and Safety policies are complied with
Follow further reasonable management directives
Requirements:
Higher School Certificate
Previous warehouse, inventory & stock management experience is highly desirable
Intermediate skills in MS Office suite & experience using other in-house accounting or inventory management software
Excellent organisational and time management skills
Physically fit and able to complete required task (able to lift 20kg)
High attention to detail
Ability to build and maintain effective working relationships with internal and external stakeholders
Good numeracy and data entry skills
Good analytical and problem solving skills
High level of professionalism
Ability to work in a customer focused manner
Nice to have:
A current full 'c' class driver’s licence is desirable but not essential
Qualifications in Logistics & Supply Chain Management or Warehouse Operations are desirable