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The Warehouse Assistant supports the Warehouse & Logistics Manager in the day-to-day organisation, movement and management of stock, equipment and production assets across Lapland's large-scale immersive experiences in Ascot & Manchester. This role focuses on providing practical warehouse, inventory and logistical support across the production function, helping to ensure assets, materials, equipment and deliveries are organised, maintained and moved efficiently and safely. Working closely with Production, Design, Procurement, Costume, Performance, Technical Production and wider operational teams, the Warehouse Assistant will support the preparation, maintenance and deployment of assets throughout planning, delivery and de-rig periods. The role centres on stock handling, organisation, inventory accuracy, equipment preparation, warehouse upkeep and supporting the smooth movement of materials between warehouse, workshop and live event locations. This is a fixed-term contract role, based primarily our Ascot workshop Stratford-Upon-Avon warehouse, with on-site support in Ascot & Manchester during peak delivery periods, reporting into the Warehouse & Logistics Manager.
Job Responsibility
Support the Warehouse & Logistics Manager with the day-to-day running of warehouse operations
Receive, unload, check and organise incoming deliveries, materials and production equipment
Pick, pack and prepare stock, props, set dressing, tools, equipment and materials for transport to site or other locations
Assist with loading and unloading vehicles safely and efficiently
Maintain accurate inventory records, asset tracking and stock location information
Support regular stock checks, condition reporting and inventory audits
Ensure all assets, equipment and materials are stored safely, logically and in an organised manner
Assist with the movement of stock, materials and equipment between warehouse, workshop, office and event sites
Support the preparation and packing of assets for build, live operation and de-rig periods
Assist with returns, unpacking, sorting and reorganisation of stock following event delivery
Carry out basic maintenance, cleaning and upkeep of warehouse equipment, stock and storage areas
Help identify damaged, missing or low-stock items and report issues appropriately
Support the assembly or preparation of basic production items where required
Assist with vehicle loading plans, delivery schedules and logistics coordination as directed
Maintain a clean, safe and efficient warehouse working environment
Follow health & safety procedures for manual handling, storage, transport and use of warehouse equipment
Support wider production and logistics teams with practical operational tasks as required
Provide ad hoc support across warehouse, workshop and event delivery operations during busy periods
Requirements
Previous experience in a warehouse, logistics, stock control, production support or similar practical operational role
Experience within events, theatre, live entertainment, production or a similar environment would be beneficial
Strong organisational skills with good attention to detail
Comfortable handling stock, equipment, tools and physical materials safely
Good practical problem-solving skills and a proactive approach to tasks
Ability to follow systems, processes and instructions accurately
Comfortable working in a physically active role involving lifting, moving, packing and loading
Experience with inventory systems, stock tracking or asset management would be beneficial
Basic IT confidence, including Microsoft Office or stock management systems
Strong team-working skills with a collaborative and flexible attitude
Comfortable working in a fast-paced environment where priorities may change
Calm, practical and reliable approach under pressure
Flexible approach to working hours during peak delivery periods, including occasional evenings and weekends where required
Comfortable working across warehouse, workshop and live event environments, including outdoor locations in variable weather
Forklift licence desirable but not essential
Full UK driving licence desirable
Applicants must be authorised to work in the United Kingdom without the need for visa sponsorship
Nice to have
Experience within events, theatre, live entertainment, production or a similar environment would be beneficial
Experience with inventory systems, stock tracking or asset management would be beneficial