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Warehouse and Operations Manager

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Metcash

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Location:
Australia , Fyshwick

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Category:
Logistics

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

We are seeking an experienced Warehouse & Operations Manager to lead our warehouse operations in Fyshwick, Canberra. This is a full-time permanent role responsible for the day-to-day performance of operations, people, and systems, delivering premium customer service through strong DIFOT, productivity, safety, and compliance outcomes.

Job Responsibility:

  • Leading warehouse teams across shifts to ensure on-time, accurate order fulfilment
  • Managing end-to-end warehouse operations including inbound, replenishment, picking, inventory control and dispatch
  • Driving productivity and cost control aligned to budgets and KPIs
  • Ensuring compliance with HACCP, food safety, and WHS/OH&S requirements
  • Managing rostering, payroll accuracy, equipment maintenance, and site housekeeping
  • Preparing operational and KPI reports and leading continuous improvement initiatives
  • Building and developing high-performing, engaged teams

Requirements:

  • Minimum 3 years’ warehouse/operations management experience (FMCG, food service or similar)
  • Strong people leadership and operational decision-making skills
  • High attention to detail and accuracy
  • Solid understanding of HACCP and WHS/OH&S compliance
  • Confident with Microsoft Office and warehouse systems
  • Detail-focused, customer-driven, and passionate about performance and safety
  • A current forklift license is highly desirable
  • HR license desirable but not essential

Nice to have:

  • A current forklift license is highly desirable
  • HR license desirable but not essential
What we offer:
  • 5th week of annual leave
  • 2 well-being days
  • 1 volunteer day annually
  • Endless learning and development opportunities
  • 12 weeks of gender-neutral paid leave for primary carers
  • Bronze Employer for LGBTQ Inclusion
  • Gender pay gap under 5% (WGEA 2024–2025)
  • Gold accreditation by Mental Health Australia
  • Flexible work options
  • Hybrid working arrangements

Additional Information:

Job Posted:
May 03, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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