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Warehouse Agency and Resource Manager

United Kingdom, Shirebrook · Job Posted March 12, 2026
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Job Description

The Warehouse Agency & Resource Manager is accountable for defining and delivering the warehouse labour strategy, ensuring the right balance of permanent and agency resource is in place to meet operational demand efficiently, compliantly, and sustainably. The role owns forward-looking labour modelling, agency workforce planning, supplier governance, and labour cost control across all warehouse shifts.

Job Responsibility

  • Labour Strategy & Planning
  • Agency Performance & Cost Control
  • Peak & Seasonal Planning
  • Agency Governance & Alignment

Requirements

  • Strong background in labour planning, resource management or recruitment for high-volume warehouse or logistic operations
  • Proven experience managing agency labour at scale within a fast-paced operational environment
  • Strong commercial awareness with the ability to assess cost, risk, and operational impact of labour decisions
  • Experience partnering with HR/People teams on Employee Relations (ER) matters relating to agency workforce performance and conduct
  • Highly analytical, with advanced Excel and data interpretation capability
  • Confident communicator with the credibility to challenge senior operational stakeholders and third-party suppliers
  • Demonstrated experience holding suppliers accountable against measurable KPIs and governance standards
  • Strong organisational, forecasting, and governance capability
  • Comfortable operating under peak pressure, short timelines, and performance-driven conditions

What we offer

  • Frasers Champion peer nominated scheme where winners receive double their pay for a month
  • Retail Reconnect program spending two days in store or warehouse
  • Fearless 1200 recognition and reward program
  • Frasers Fit wellbeing programme with free gym classes and discounted memberships
  • Free access and support from the Retail Trust charity including a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support
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