Warehouse Administrator

• Owning, logging & ensuring all daily customer services contacts & queries received via telephone & email are worked through to resolution
• Focus on communication and ensuring that any operational issues impacting customer shipments are proactively reported to the relevant customer teams and tracked through to resolution
• Actioning customer complaints received and progressing to conclusion
• Participating in customer projects
• Reporting and maintaining business KPI’s to share with the management team
• Preparation & administration of weekly wages for warehouse employees
• Other administration duties to support the running of the office on a daily basis

• Previous experience working in an administration role
• Good communication & organisational skills
• Able to deal tactfully with a wide variety of people
• Customer focused and an understanding nature
• A positive can-do attitude and flexible approach
• Dedication to completing a high standard of work
• Hardworking and reliable
• Strong IT systems experience including a sound knowledge in Microsoft applications

Some experience or knowledge of the transport, logistics industry

• Training & development opportunities
• Additional Annual Leave (Service Based)
• Life & death in service insurance
• Additional Company Benefits