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14forty Logo 14forty · Gastronomy

Ward Hostess/Host

United Kingdom, Birmingham 12.71 GBP / Hour · Job Posted May 29, 2026
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Job Description

Are you looking for a new challenge? Do you have a passion for customer service? Would you like to contribute to the greater good of the healthcare field? If so, then we would love to hear from you! A new opportunity has arisen for a Ward Hostess/Host to join the Medirest Family. We are looking for new members to join our highly dedicated Patient Dining team, who deliver outstanding catering services. As a Ward Hostess/Host you would provide a warm and welcoming environment for patients, every day is different and by facilitating patient's nutrition and hydration needs, you can make a real difference!

Job Responsibility

  • Provide menus, take orders from patients and support with all dietary and allergen queries
  • Prepare and deliver all refreshments and meals for breakfast, lunch and dinner service
  • Clear down ward areas and wash up dirty dishes ensuring that the kitchen is fully prepared for next service
  • Liaise with ward staff to ensure patients' needs are met in a timely manner
  • Offer a great customer service by always putting the patient first

Requirements

  • Awareness of food & hygiene standards
  • Passionate about patient care, with the ability to communicate effectively with patients, visitors and healthcare staff
  • Able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business
  • Confident working in a hospital environment and aware at times you will come in contact with patients that are particularly unwell or showing signs of distress
  • Taking pride in what you do and a willingness to learn and go the extra mile for our patients
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