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Join Our Guest Services Team at KIMS Hospital. KIMS Hospital, Maidstone, is Kent’s largest independent hospital, dedicated to providing exceptional care. We are looking for a compassionate and customer-focused Ward Host to enhance the patient experience in our Guest Services Team. Your Role: As a Ward Host, you will play a vital role in creating a positive and comfortable environment for our patients. You will support meal service, assist with dietary requirements, and ensure patients feel cared for throughout their stay.
Job Responsibility:
Provide menus, take meal orders, and assist with dietary and allergen-related queries
Work closely with ward and catering staff to prepare and deliver meals and beverages
Maintain high food hygiene standards and adhere to safety guidelines
Record food temperatures and follow food safety procedures
Collaborate with colleagues to provide excellent patient care
Requirements:
A passion for delivering outstanding customer service
Excellent communication skills with a professional and caring approach
High standards of hygiene and presentation
Experience in food service or hospitality is desirable but not essential
A food hygiene qualification is beneficial but not required
A team player with attention to detail and a proactive attitude
Nice to have:
Experience in food service or hospitality is desirable but not essential
A food hygiene qualification is beneficial but not required