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At Parkdean Resorts, we’re looking for friendly, energetic, and customer‑focused Waiting Staff to deliver exceptional service across our restaurants, bars, and venues. If you love working with people, thrive in a fast‑paced environment, and enjoy creating great guest experiences, this is the role for you. As part of our Waiting Staff team, you’ll be a key player in delivering warm, welcoming, and professional service. Whether you’re taking orders, serving food and drinks, or making recommendations, you’ll ensure every guest enjoys an enjoyable and seamless dining experience.
Job Responsibility:
Taking customer orders accurately and processing payments using tills
Serving food and drinks promptly, courteously, and professionally
Preparing, clearing, and cleaning tables to maintain a tidy and inviting venue
Engaging with guests and providing information on menus, specials, and promotions
Maintaining up‑to‑date knowledge of menus, allergens, and daily offers
Working closely with kitchen and bar teams to ensure smooth and efficient service
Requirements:
Ability to work well under pressure in a busy hospitality environment
Positive, friendly attitude with strong customer service skills
Clear communication skills and ability to work effectively as part of a team
Good organisational skills and ability to prioritise tasks
Flexibility to work varied shifts, including evenings, weekends, and bank holidays
Experience in hospitality, food & beverage, or customer service (desirable but not essential)
Nice to have:
Experience in hospitality, food & beverage, or customer service
What we offer:
Chance to develop skills and boost career across 65 parks with training
Employee Assistance Programme with 24/7 confidential helpline for counselling and support
50% discount for employee and 25% discount for friends and family when booking holiday
Team member discount of 30% on food, drinks, and leisure activities
Discounts on brands like Hello Fresh and local gyms