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At Old Market Gardens within Caterplus, we don’t just serve food - we create warm, welcoming spaces where the over-55 community can connect, share, and enjoy great company over delicious meals. Every dish is made with care, fresh ingredients, and a big helping of heart. As a Waiting Person, you will provide excellent customer service by taking orders, serving food and beverages, and ensuring guests have an enjoyable dining experience. You will work closely with kitchen and bar staff to deliver prompt, friendly, and efficient service.
Job Responsibility:
Greet and seat customers warmly and professionally
Take food and drink orders accurately and relay them to the kitchen/bar team
Serve food and beverages promptly, ensuring presentation standards are met
Attend to customer needs and respond to enquiries or special requests
Maintain cleanliness and organisation of the dining area and service stations
Process payments and handle cash or card transactions when required
Follow health, safety, and hygiene standards at all times
Collaborate with team members to ensure smooth service flow
Assist with setup and closing duties as needed
Requirements:
Previous experience in hospitality or customer service is an advantage
Friendly and approachable manner with excellent communication skills
Ability to work efficiently under pressure in a fast-paced environment
Good attention to detail and organisational skills
Team player with a positive attitude and willingness to learn
Basic numeracy skills for handling payments
Knowledge of food safety and hygiene best practices
Flexibility to work varied shifts
What we offer:
Free, tasty meals
Flexible working
28 days of holiday (31 after two years)
Leave for life’s important moments
Paid volunteering days
Career development and learning opportunities
Mental health support and wellbeing perks
Pension schemes and life assurance
Exclusive discounts on entertainment, leisure, and travel