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Waiting Person

United Kingdom 12.21 GBP / Hour · Job Posted January 20, 2026
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Job Description

At Twelve Acres Place within Caterplus, we don’t just serve food - we create warm, welcoming spaces where the over-55 community can connect, share, and enjoy great company over delicious meals. Every dish is made with care, fresh ingredients, and a big helping of heart. As a Waiting Person, you will provide excellent customer service by taking orders, serving food and beverages, and ensuring guests have an enjoyable dining experience. You will work closely with kitchen and bar staff to deliver prompt, friendly, and efficient service.

Job Responsibility

  • Greet and seat customers warmly and professionally
  • Take food and drink orders accurately and relay them to the kitchen/bar team
  • Serve food and beverages promptly, ensuring presentation standards are met
  • Attend to customer needs and respond to enquiries or special requests
  • Maintain cleanliness and organisation of the dining area and service stations
  • Process payments and handle cash or card transactions when required
  • Follow health, safety, and hygiene standards at all times
  • Collaborate with team members to ensure smooth service flow
  • Assist with setup and closing duties as needed

Requirements

  • Previous experience in hospitality or customer service is an advantage
  • Friendly and approachable manner with excellent communication skills
  • Ability to work efficiently under pressure in a fast-paced environment
  • Good attention to detail and organisational skills
  • Team player with a positive attitude and willingness to learn
  • Basic numeracy skills for handling payments
  • Knowledge of food safety and hygiene best practices
  • Flexibility to work varied shifts

What we offer

  • Free, tasty meals
  • Flexible working
  • 28 days of holiday (31 after two years)
  • Leave for life's important moments
  • Paid volunteering days
  • Career development and learning opportunities
  • Mental health support and wellbeing perks
  • Pension schemes and life assurance
  • Exclusive discounts on entertainment, leisure, and travel

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