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Waiting List Coordinator

United Kingdom, Sheffield 27485.00 - 30162.00 GBP / Year · Job Posted April 12, 2026
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Job Description

An exciting opportunity has arisen for an enthusiastic individual to join the Surgery and Critical Care Divisional Management team at Sheffield Children's Hospital as a Waiting list co-ordinator. The appointee would be managed by the Waiting List Service Co-ordinator in Surgery & Critical Care and will work closely with the Consultants, Operational Support Managers, other Operational Managers & Performance team. Having the ability to speak directly to families in a professional manner to arrange the patient's operation dates is essential. The successful applicant will need to have an excellent knowledge of organisational and information management, good interpersonal skills and be willing to communicate with hospital staff at all levels. The applicant needs to be motivated to work to tight deadlines and manage competing priorities.

Job Responsibility

  • Build and maintain strong working relationships with clinical and administrative teams to support smooth patient pathways
  • Manage and monitor waiting lists to ensure timely, efficient, and accurate scheduling of patients
  • Allocate admission dates in line with clinical priorities and service capacity
  • Coordinate arrangements for patients attending for surgery, ensuring all details are communicated and organised effectively

Requirements

  • Educated to GCSE standard, with a GCSE/O Level or equivalent in English Language (Grade A-C)
  • Clerical experience gained from working within a patient administration department within a hospital setting
  • Experience of dealing with the general public
  • Experience of working in a multi-disciplinary team environment
  • Experience of using patient based computer systems
  • Knowledge of In-patient, Waiting list or Out-patient working processes and practices
  • Knowledge of medical records procedures
  • Ability to work on own initiative
  • Good communication skills

Nice to have

  • ECDL or equivalent qualification
  • 12 months work experience of In patient, Out-patient or Waiting list management
  • Working within a multi disciplinary team environment
  • Experience of using Patient Administrative System
  • Experience of working with medical and nursing staff
  • Knowledge of waiting list administration procedures
  • Working knowledge of the Waiting List module of a hospital Patient Administration System
  • Working knowledge of a Theatre Scheduling system
  • Demonstrates problem solving skills

What we offer

Excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts

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